Furniture & Appliances

Furniture and appliance retailers rely on pick-up and delivery to business locations or consumers to fulfill customer demand. Descartes can help turn these activities into a competitive advantage by improving on-time performance, reducing transportation costs and creating revenue-generating opportunities by enabling premium levels of service.

Descartes helps furniture and appliances companies:

• Experience significant improvement in costs and operational efficiency over static routing systems.
• Improve customer service through better on-time performance and improved reliability and predictability with dynamic routing and real-time wireless dispatch and tracking.
• Use Web-based scheduling to offer optimal and convenient delivery times to customers at the time of checkout.
• Collaborate with suppliers to improve planning, responsiveness and cost effectiveness.
• Improve visibility in the supply chain by receiving detailed information about product status and make better informed decisions.
• Identify supply chain issues quickly to reduce out of stock instances.
• Collect and organize delivery and compliance statistics. 

Furniture and appliance retailers can use the Descartes Delivery Management Suite to address business challenges including Strategic Delivery Planning, Warehouse Optimization, Daily Planning (Route Planning), Reservations, Transportation Management, Supply Chain Visibility, MobileLink/Dispatch/Automated Vehicle Locator (AVL), Reporting Services, Key Performance Indicator (KPI) Metrics and Connectivity & Messaging.

The Descartes Global Logistics Network (GLN) helps connect trading partners quickly and efficiently using one of the world's largest multimodal networks of transportation and logistics services providers and their customers.

Descartes' furniture and appliances customers include:

• Ashley Furniture
• Home Stores
• John Lewis Partnership
• Crate and Barrel
• Bad Boy Furniture