Grocery

Grocery retailers must adopt reliable logistics practices to consistently meet demanding customer expectations for service, convenience and experience. 

Descartes helps grocery retailers: 

Improve customer service by using a reservation agent for on-line ordering.

• Improve last mile delivery.
• Create easy delivery bookings through an integrated call center or on-line store with order capture functions.
• Improve performance and reduce miles driven in distribution center-to-store deliveries.
• Manage dock appointments.
• Collect and organize delivery and compliance statistics. 

Grocery retailers can use the Descartes Delivery Management Suite to address business challenges including Strategic Delivery Planning, Warehouse Optimization, Daily Planning (Route Planning), Reservations, Transportation Management, Supply Chain Visibility, MobileLink/Dispatch/Automated Vehicle Locator (AVL), Reporting Services, Key Performance Indicator (KPI) Metrics and Connectivity & Messaging.

The Descartes Global Logistics Network (GLN) helps connect trading partners quickly and efficiently using one of the world's largest multimodal networks of transportation and logistics services providers and their customers.

Descartes' grocery customers include:

• Grocery Gateway