Reservations

• Descartes Reservations helps turn delivery appointment scheduling from a logistical challenge into a competitive advantage. 
• Enables real-time reservation scheduling
• Descartes Reservations facilitates on-line scheduling of deliveries or service—either for self-service or as a decision support tool for customer service agents. It helps companies to effectively tailor service to the demands of key customers while helping to achieve internal profitability goals. An effective capable-to-promise engine, Descartes Reservations also confirms that requests can be met and locks in the appointment.

Key potential benefits and capabilities

• Supports interaction with customers or customer service
• Integrates scheduling with order taking processes
• Provides service level/policy analysis
• Enables segmented service by customer type
• Locks in service while dynamically re-planning logistics
• Integrates to Descartes Daily Planning and Dispatch solutions

Sample Customers

• Schwan's, Ashley Furniture, Peapod, John Lewis Partnership