Troy Graham is Senior Vice President of Business Development at Descartes.

Established in 2005, Redcat Racing has become the premier source for quality remote controlled (RC) gas cars, RC nitro cars, RC electric cars and recently-added large scale RC cars for a growing customer and dealer audience. In a relatively short period of time, Redcat’s distribution channels have expanded dramatically, which has contributed to significant volumes of new business and huge seasonal spikes during the holidays.

To support its expanding product line and channels that now include Amazon, 2000+ dealers and hobby shops, and its own ecommerce site, Redcat is using a joint solution from Descartes and NetSuite for omnichannel retail order fulfillment and multimodal shipping. The company has been able to easily scale and flex the combined solution to help sustain business growth that has eclipsed 650%. While the mix and complexity of orders varies greatly, the solution has helped Redcat to increase order accuracy, cut fulfillment cycles and improve warehouse performance while sustaining customer satisfaction, growth and profits.