In the Ecommerce Track sessions at Descartes Evolution 2019, we discussed how retailers and 3PLs Transform the Customer Experience. Both can enhance their end customers' experience by leveraging Descartes Logistics and Supply Chain Technology. Highlights included the growing importance of real-time connectivity to business partners and sales channels, the increasing need for cost-effective and service-oriented warehouse and fulfillment, as well as shipping and home delivery capabilities. We also outlined how important it is to meet Customs and trade compliance requirements to provide extraordinary customer experience and sustainable growth. For all who couldn’t attend – here is a brief summary of this years’ Ecommerce Track.