Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
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Using Descartes' Carrier Allocation Management Capabilities to Optimize Booked Space & Meet Carrier Commitments Alan Lee, Global Allocation Manager, and Carsten Meyer, Global Head of Ocean Freight, Less Than Container Load (LCL) from GEODIS explain...

Jumpstarting Workflow with Labor-Saving Smart Automations Deborah Osborne, Vice President, Customs and Consulting from PF Collins, explains how the Descartes Canadian Customs Brokerage™ solution is helping the company optimize processes and reduce...

Managing Inventory & Optimizing Processes Using Descartes RFID Technology for Airlines Roland Scherbaum, Digital and Development Tech Ops from Austrian Airlines explains how Descartes Radio Frequency Identification™ (Descartes RFID) solution is...

Descartes e-Customs Helps Cardinal Global Logistics Automate and Scale Customs Bureau to 15,000 Declarations per Month
Industries
Solutions

By implementing a Descartes Pentant badge and setting up an External Temporary Storage Facility (ETSF), Viamaster International not only mitigated Brexit’s challenges but also transformed them into opportunities
Industries
Solutions

Using Descartes for End-to-end FTZ Management MD Logistics, an Indiana-based Logistics Service Provider (LSP), is using Descartes Foreign Trade Zone™ (Descartes FTZ™) solution, allowing the company to operate a fully compliant FTZ subzone and offer...

“Wallenius Wilhelmsen is at the forefront of regulatory compliance as we provide a foundation to move shipments for our customers around the world. One key part of this is to ensure that our customers comply with a growing body of regulations,” said...

Marine Services International, Inc. (MSI) is an international freight forwarder and Non-Vessel Operating Common Carrier (NVOCC) based out of the Cleveland, Ohio freight hub. The company has been using Descartes to manage warehouse operations, analyze...

Automating Workflow & Achieving World-class Customer Service with Descartes. Northpoint Logistics, an international freight forwarder headquartered in Kansas City, is using Descartes Forwarder Back-office Solution to automate processes, meet evolving...

Using Descartes to Keep Pace with Customs Regulations Such as ICS2 Harry Bakker, eCommerce and EDI Analyst from Ocean Network Express (ONE) explains how Descartes Global Security Filing™ (Descartes GSF™) solution is helping the company meet...

Reducing Labor By 17% and Decreasing Invoice Discrepancies By 14% Using Descartes Steve Zambo, CEO and Co-Founder from the AGL Group, explains how Descartes Global Price Management™ (Descartes GPM™) is helping the international freight forwarder...

Near North Customs Brokers, Inc. is an expanding North American customs broker, international freight forwarder, and trade consultant headquartered in Ontario, Canada. The company is committed to providing world-class service using innovative...

Achieving Enhanced Freight Visibility with Descartes IFF, Inc. is a privately-owned US-based customs broker, international freight forwarder, and Non-vessel Operating-Common Carrier (NVOCC). The company was looking to achieve a higher level of...

Enhancing Efficiency and Customer Service with Descartes OneView™ and Descartes Global Price Management Express Consolidation Systems (ECS) Shipping, a freight forwarder and customs broker with offices worldwide, is using Descartes OneView™ and...

Providing a Digital Customer Experience & Improving Efficiency for Freight Container Tracking ZIM Integrated Shipping Services, Ltd. (ZIM) is a global ocean carrier with well-established operations serving a client base worldwide. ZIM uses digital...
Industries
Solutions

Great World Logistics (GWL) is using Descartes freight forwarding technology to power its global logistics and cargo clearance operations.

MODE Global, one of the world’s leading logistics companies, is using Descartes Advanced Ocean Tracking™ (Descartes AoT™) to boost operational efficiency and provide customers with rich ocean status updates throughout the shipment journey. “Early on...

Reducing Costs, Managing Rates, and Enabling Customers to Book and Quote On-demand with Descartes. AMC Transportation is a licensed Ocean Transportation Intermediary (OTI) and Non-vessel Operating Common Carrier (NVOCC) that specializes in a broad...
Solutions

Automating Freight Forwarding Processes to Move Cargo More Efficiently. Speed Global Services (SGS) is a growing freight forwarder and customs broker committed to offering personal and customized shipping experience to its customer base. Over the...

Consolidating Ocean Carrier Updates to Deliver Exceptional Customer Service Challenge: Accessing Multiple Ocean Carrier Portals Accelerated Global Logistics is a growing company that is expanding into new shipment specializations. While the freight...
Solutions
Featured Customer Success Stories

GEODIS
Read how GEODIS is using Descartes Global Price Management™ (Descartes GPM™) allocation functionality to reduce time and labor to book shipments, maintain carrier contract obligations, and improve customer satisfaction.

Royal Logistics
By implementing Descartes MyCarrierPortal, the company drastically reduced risk exposure, automated compliance checks, and delivered instant go/no-go approvals for carriers. The solution also helped Royal Logistics eliminate redundant back-and-forth emails, reduce overhead costs, and protect high-dollar shipments from unauthorized carriers.

Ascentek
By automating time-consuming manual processes to rate, optimize, and tender shipments across parcel, less-than-truckload (LTL), and truckload (TL) modes, Ascentek saved administrative time, streamlined labor at facilities, reduced shipping costs, and enhanced rate negotiation with better freight data insights.

PF Collins
Read How Customs Broker & Freight Forwarder PF Collins Is Automating Processes and Better Servicing Customers with Descartes

Austrian Airlines
Discover How Austrian Airlines Is Managing Inventory & Optimizing Processes Using Descartes RFID Technology

Lufthansa Technik
Read how Lufthsansa Technik is Enhancing Visibility & Automating Processes with Descartes QuestaWeb™

Princeton TMX
A leading beverage producer replaced manual transportation management practices with Princeton TMX's cloud-based TMS and Descartes MacroPoint™ supply chain visibility platform.

Wallenius Wilhelmsen
Read how Wallenius Wilhelmsen is using Descartes to ensure compliance with regulations such as ICS2 and to keep pace with change

Ocean Network Express (ONE)
Read how Descartes Global Security Filing™ (Descartes GSF™) solution is helping Ocean Network Express meet regulatory requirements with our innovative compliance solutions.
Featured Videos

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Tomlinson Taps into Telematics to Enhance Business Performance

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Learn How Blue Sky Achieved A 100% Order Accuracy Using Mobile Handheld Scanners

Fairmount Tire Digitizes B2B Ecommerce Delivery Operations

Brook Reimagines Furniture Rental Through Digital Transformation

SEL Transforms Operations with Digital Freight Broker Technology from Descartes

Talking Logistics: Making a Difference: Supply Chains for a Better Tomorrow

Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS

Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™

Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes

GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™

Swix (Norway) Customer Success

Stark Group (Sweden) Customer Success

Iceland Post Customer Success

Wehkamp (The Netherlands) Customer Success
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.