Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
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Managing Inventory & Optimizing Processes Using Descartes RFID Technology for Airlines Roland Scherbaum, Digital and Development Tech Ops from Austrian Airlines explains how Descartes Radio Frequency Identification™ (Descartes RFID) solution is...
Learn how John S. James Co. is using a range of Descartes solutions to achieve a higher level of productivity and regulatory success. From its central location near the Port of Savannah, the largest single container terminal in North America, John S...
“Wallenius Wilhelmsen is at the forefront of regulatory compliance as we provide a foundation to move shipments for our customers around the world. One key part of this is to ensure that our customers comply with a growing body of regulations,” said...
Automating Workflow & Achieving World-class Customer Service with Descartes. Northpoint Logistics, an international freight forwarder headquartered in Kansas City, is using Descartes Forwarder Back-office Solution to automate processes, meet evolving...
Marine Services International, Inc. (MSI) is an international freight forwarder and Non-Vessel Operating Common Carrier (NVOCC) based out of the Cleveland, Ohio freight hub. The company has been using Descartes to manage warehouse operations, analyze...
Using Descartes for End-to-end FTZ Management MD Logistics, an Indiana-based Logistics Service Provider (LSP), is using Descartes Foreign Trade Zone™ (Descartes FTZ™) solution, allowing the company to operate a fully compliant FTZ subzone and offer...
Automating Freight Forwarding Processes to Move Cargo More Efficiently. Speed Global Services (SGS) is a growing freight forwarder and customs broker committed to offering personal and customized shipping experience to its customer base. Over the...
MODE Global, one of the world’s leading logistics companies, is using Descartes Advanced Ocean Tracking™ (Descartes AoT™) to boost operational efficiency and provide customers with rich ocean status updates throughout the shipment journey. “Early on...
Great World Logistics (GWL) is using Descartes freight forwarding technology to power its global logistics and cargo clearance operations.
Enhancing Efficiency and Customer Service with Descartes OneView™ and Descartes Global Price Management Express Consolidation Systems (ECS) Shipping, a freight forwarder and customs broker with offices worldwide, is using Descartes OneView™ and...
Achieving Enhanced Freight Visibility with Descartes IFF, Inc. is a privately-owned US-based customs broker, international freight forwarder, and Non-vessel Operating-Common Carrier (NVOCC). The company was looking to achieve a higher level of...
Near North Customs Brokers, Inc. is an expanding North American customs broker, international freight forwarder, and trade consultant headquartered in Ontario, Canada. The company is committed to providing world-class service using innovative...
Reducing Labor By 17% and Decreasing Invoice Discrepancies By 14% Using Descartes Steve Zambo, CEO and Co-Founder from the AGL Group, explains how Descartes Global Price Management™ (Descartes GPM™) is helping the international freight forwarder...
Using Descartes to Keep Pace with Customs Regulations Such as ICS2 Harry Bakker, eCommerce and EDI Analyst from Ocean Network Express (ONE) explains how Descartes Global Security Filing™ (Descartes GSF™) solution is helping the company meet...
Jumpstarting Workflow with Labor-Saving Smart Automations Deborah Osborne, Vice President, Customs and Consulting from PF Collins, explains how the Descartes Canadian Customs Brokerage™ solution is helping the company optimize processes and reduce...
Using Descartes' Carrier Allocation Management Capabilities to Optimize Booked Space & Meet Carrier Commitments Alan Lee, Global Allocation Manager, and Carsten Meyer, Global Head of Ocean Freight, Less Than Container Load (LCL) from GEODIS explain...
A Customs Brokerage (ACB) is a high-volume third-party logistics provider (3PL), Non-Vessel Operating Common Carrier(NVOCC) and international freight forwarder. The company was approaching a critical threshold that required added automation in its...
Encore Forwarding, Inc. (EFI) is an international and domestic freight forwarder and U.S. customs broker. The company, which was founded in 1985 and is wholly female owned, specializes in organizing the safe and efficient movement of goods for more...
Founded in 2001, Puerto Rico’s E.T.H. Cargo Services is a total solutions logistics service provider and Non-Vessel Operating Common Carrier (NVOCC) that offers transportation and warehousing solutions for logistics providers and forwarders across...
By implementing a Descartes Pentant badge and setting up an External Temporary Storage Facility (ETSF), Viamaster International not only mitigated Brexit’s challenges but also transformed them into opportunities
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Solutions
Featured Customer Success Stories
Scuba Choice
As Scuba Choice expanded, managing component-based inventory and maintaining consistency across marketplaces became increasingly complex. To gain better control and scale more effectively, Descartes Sellercloud™ was implemented.
Tallgrass Freight
Tallgrass Freight replaced its ineffective carrier vetting solution and manual insurance validation processes with the Descartes MyCarrierPortal™ solution, fully integrated with its proprietary transportation management system (TMS).
Stoked Ride Shop
Stoked Ride Shop gained SKU-level margin visibility, improved bundle cost accuracy, and achieved 15% year-over-year growth with Descartes Sellercloud.
ER2
ER2 eliminated cross-shipping, improved picking speed by 75%, and reduced shipping costs using Descartes Sellercloud to unify eight warehouses.
Jem Global
As ecommerce became a primary growth engine, Jem Global's operational complexity increased. Manual processes and disconnected systems made it difficult to maintain inventory accuracy, fulfill orders efficiently, and scale with confidence. To support continued growth, the company turned to Descartes Sellercloud™.
Bridgeway
Bridgeway turned to Descartes MyCarrierPortal™ integrated with Descartes MacroPoint™ for shipment visibility to streamline processes across 15+ freight agent brands.
Lone Cypress Logistics
Lone Cypress focuses on delivering high standards of service and transparency for shipper customers, a goal supported by its tech stack that includes the Descartes Aljex™ broker-focused transportation management system (TMS) integrated with Descartes MacroPoint™ for real-time visibility and Descartes MyCarrierPortal™ for carrier vetting, onboarding and monitoring.
Sims Global Solutions
Seeking to improve operational efficiency, enhance security, and reduce fraud and risk across its carrier onboarding processes, Sims Global Solutions deployed Descartes MyCarrierPortal™.
Nationwide Equipment Transportation
Nationwide Equipment Transportation NET) turned to Descartes MyCarrierPortal to proactively manage risks and fortify the company’s defenses against cargo theft. NET also deployed Descartes MacroPoint™ for real-time visibility into freight movements, integrating the combined Descartes solutions into its TMS.
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Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.