Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
Content Types
Solutions
Industries
Chips Go Here
After migrating to NetSuite, Herschel Parts needed a more efficient way to manage parcel and LTL shipping operations. By implementing Descartes Pacejet, the company eliminated manual tracking entry, improved shipment visibility, streamlined carrier...
Industries
Solutions
Brand Name Lighting doubled Amazon orders and expanded beyond Amazon with Descartes Sellercloud for centralized inventory and ecommerce operations.
Industries
Solutions
Sterling Forever reduced order issues by 80%, improved inventory accuracy, and scaled to 15,000+ SKUs with Descartes Sellercloud.
Industries
Solutions
Scuba Choice Improved Inventory Accuracy and Minimized Errors with Descartes Sellercloud.
Industries
Solutions
Stoked Ride Shop gained SKU-level margin visibility, improved bundle cost accuracy, and achieved 15% year-over-year growth with Descartes Sellercloud.
Industries
Solutions
ER2 eliminated cross-shipping, improved picking speed by 75%, and reduced shipping costs using Descartes Sellercloud to unify eight warehouses.
Industries
Solutions
Jem Global streamlined multichannel ecommerce operations, improved inventory accuracy, and automated order fulfillment with Descartes Sellercloud.
Industries
Solutions
Big Frog Supply Conquering Warehouse Challenges and Ensuring Fast Fulfillment “You Need It, We Hop to It!” The motto of Big Frog Supply became difficult to live up to as sales grew and SKUs numbered over 100,000. Multi-warehouse inventories demanded...
Solutions
HealthGenesis.com distributes nutritional products with a focus on supplying qualified brands with the highest level of customer service. The company’s extensive product line, coupled with its focus on quality, complementary turnkey private label...
Industries
Solutions
Incipio supplies technology solutions that meet the needs of active mobile consumers worldwide. Processing a high volume of orders across its ecommerce, retailer, and distributor channels, the company required a hyper-efficient, integrated warehouse...
Solutions
Since its inception in 1998, K&H Manufacturing has been the leading manufacturer of heated products for dogs, cats, wild and exotic birds and ponds in North America. The company also produces innovative cooling products for a variety of pets, and...
Industries
Solutions
Improving Customer Satisfaction with Ecommerce Warehouse Software Fashion brand Mister Zimi relied on mobile inventory “apps” for stock management and third-party logistics (3PL) providers for their order fulfillment. The company soon realized that...
Solutions
Slingshot Sports is a growing leader in outdoor products including wake boards, stand-up paddle boards, kite boarding gear and more. The company focuses on the innovation of its products, and this need was mirrored in the requirement for more robust...
Industries
With a large selection of lacrosse equipment, SportStop.com is one of the premiere online lacrosse retailers in the U.S. and continues to expand its product line and service offerings. In order to support its accelerating growth rate, SportStop.com...
Industries
Solutions
As a full-service merchandising agency, SwervePoint manages more than 50 business-to-business (B2B) ecommerce fulfillment programs for its Fortune 500 customers. After outgrowing its legacy system, the company implemented an eCommerce integration...
Industries
Solutions
Learn How ZUP Optimized Fulfillment with Multichannel Connectivity and Discounted Shipping Rates Invented in a garage in 2012, the easy-to-use ZUP tow and paddleboards received tremendous exposure and an increase in business after being featured on...
Solutions
Cabot Creamery simplified complex D2C fulfillment for perishable and non-perishable goods with a multi-carrier parcel shipping solution. Read success story >
Industries
Solutions
With the help of Descartes Peoplevox, Unimart has increased its average warehouse order value and its order fulfilment volumes.
Industries
Solutions
CPGIO describes itself as a ‘one-stop shop for ecommerce,’ providing distribution, third-party logistics, and marketing to hundreds of brands. Their goal is to help ecommerce brands achieve their dreams and take them beyond that and into the future...
Industries
Third-party logistics provider DC Logistics US strategically overhauled fulfillment and logistics operations with Descartes Sellercloud, improving performance.
Industries
Solutions
Featured Customer Success Stories
Brand Name Lighting
Brand Name Lighting doubled Amazon orders and expanded beyond Amazon with Descartes Sellercloud for centralized inventory and ecommerce operations.
Sterling Forever
With Descartes Sellercloud™, Sterling Forever gained full control over their operations, from order routing and inventory tracking to profitability analysis and automation.
North American Stainless
North American Stainless deployed Descartes’ shipper transportation management system (TMS) to automate load scheduling, optimize flatbed operations, reduce shipping delays, save on carrier costs, and preserve its competitive advantage and market leadership by delivering product on time to a global customer base.
Scuba Choice
As Scuba Choice expanded, managing component-based inventory and maintaining consistency across marketplaces became increasingly complex. To gain better control and scale more effectively, Descartes Sellercloud™ was implemented.
Tallgrass Freight
Tallgrass Freight replaced its ineffective carrier vetting solution and manual insurance validation processes with the Descartes MyCarrierPortal™ solution, fully integrated with its proprietary transportation management system (TMS).
Stoked Ride Shop
Stoked Ride Shop gained SKU-level margin visibility, improved bundle cost accuracy, and achieved 15% year-over-year growth with Descartes Sellercloud.
ER2
ER2 eliminated cross-shipping, improved picking speed by 75%, and reduced shipping costs using Descartes Sellercloud to unify eight warehouses.
Jem Global
As ecommerce became a primary growth engine, Jem Global's operational complexity increased. Manual processes and disconnected systems made it difficult to maintain inventory accuracy, fulfill orders efficiently, and scale with confidence. To support continued growth, the company turned to Descartes Sellercloud™.
Bridgeway
Bridgeway turned to Descartes MyCarrierPortal™ integrated with Descartes MacroPoint™ for shipment visibility to streamline processes across 15+ freight agent brands.
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Swix (Norway) Customer Success

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Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.