WATERLOO, Ontario, Jan. 10, 2013 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, announced that Radishbo-ya, a leading Japanese producer and distributor of fresh, organic vegetables to homes and supermarkets, has deployed Descartes Route Planner and Descartes Mobile for Android. Radishbo-ya is using the solution to improve its delivery capabilities and more efficiently capture customer information. The software-as-a-service (SaaS) solution was implemented, and is being hosted, by CTC, a Descartes 'United By Design' partner in Japan.
"Our business has been built on producing fresh, organic vegetables that are directly and reliably delivered to our customers," said Daisuke Ogata, CEO of Radishbo-ya. "With Descartes, we're able to create optimal delivery routes, manage the challenges that occur during the delivery process and automate data collection at our customer locations. We believe our improved delivery capabilities will help us to provide better customer service."
As part of Descartes' Logistics Technology Platform, Descartes' routing and mobile solutions are designed to help companies, such as Radishbo-ya, create optimal delivery routes, manage the execution of those routes, and capture critical customer information in real-time. CTC is offering the integrated routing and mobile solution as a SaaS service to Japanese customers.
Descartes Route Planner, Dispatch and Automated Vehicle Location (AVL) are integrated, web-native and multi-lingual solutions that provide enterprises with a single view into their delivery operations.
Descartes Mobile for Android helps enterprises manage drivers on delivery routes by providing the drivers with the delivery sequence and turn-by-turn driving instructions. The solution also helps enterprises capture route status and other critical information while interacting with the customer. Descartes Mobile is available on multiple operating systems, in multiple languages, including Japanese, and on multiple hardware platforms.
"We're pleased that we're helping Radishbo-ya improve its customer service through advanced route planning and mobile technology," said Junichi Maruta, General Manager, SaaS division of CTC. "CTC has made a significant commitment to offering Descartes route planning and mobile solutions in Japan and Radishbo-ya's success is an important initial step."
"Our success is directly attributable to the success of our customers and partners," said Ken Wood, Senior Vice President of Product Strategy at Descartes. "We look forward to continuing to help innovators, such as Radishbo-ya, provide superior customer service. We're thrilled to work with our trusted partner CTC in providing integrated transportation management solutions to Japanese retailers and distributors."
"Radishbo-ya", Radishbo-ya Co., Ltd.'s natural and organic food home delivery service, began operation in January 1988. Currently, Radishbo-ya makes weekly deliveries of about 8,000 items to 107,000 households throughout Japan, making it one of the nation's largest distributors of natural & organic farm products. With contracts with over 2,600 producers and annual sales of ￥220 million, Radishbo-ya is a major supporter of ecological farmers and processed natural food manufacturers in Japan. Radishbo-ya is not a cooperative, but a unique membership organization firm that promotes "face to face" communication between food producers and consumers.
Established in 1972, ITOCHU Techno-Solutions Corporation (CTC) provides advanced IT solutions to enhance enterprise network systems, and offers various outsourcing services, such as operations by its own data centers. CTC supports such market segments as telecommunications, broadcasting, finance, retail, distribution, manufacturing, education, government, medicine, pharmaceutical, chemicals and apparel. CTC has formed partnerships with hundreds of leading IT companies from all over the world. These partnerships range from those with global multinational IT companies to those with highly focused venture businesses. Around 7,000 people work for CTC throughout Japan, and our service edge lies in offering one-stop 7 x 24 support in approximately 100 service centers.
Descartes (TSX:DSG) (Nasdaq:DSGX) is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance and security of logistics-intensive businesses. Descartes' B2B network, the Global Logistics Network, integrates more than 63,000 connected parties to our cloud-based Logistics Technology Platform to unite their businesses in commerce. Customers use our modular, software-as-a-service solutions to route, schedule, track and measure delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world's largest, collaborative multi-modal logistics community. Our headquarters are in Waterloo, Ontario, Canada and we have offices and partners around the world. Learn more at www.descartes.com.
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