Sears Holdings Corp., a leading integrated retailer, has selected Descartes' home delivery solution to enhance its ability to serve customers and improve the efficiency of its home delivery operations.
We asked Jeff Starecheski, Vice President Logistics Services at Sears Holdings, what they were looking for in a home delivery solution: "Customer service is of paramount importance to Sears Holdings, our members and our customers. We continue to make investments to remain a leader in home delivery," said Starecheski. "We chose Descartes' home delivery solution because of its innovative approach and comprehensive capabilities from delivery appointment scheduling right through to mobile-enabled proof-of-delivery."
A Modular, Customizable Home Delivery Solution
Descartes' cloud-based home delivery solution is deployed globally by leading retailers. The integrated solution is comprised of Descartes Reservations™ for delivery appointment scheduling; Descartes Route Planner™ for route optimization, dispatch and tracking; Descartes Mobile™ for wireless communications and mobile applications; and Descartes Notifications™ for automated call-outs. The solution is available in multiple languages, supports a variety of mapping technologies and mobile device operating systems, and is deployed on a modular basis to accelerate time-to-value.
More information about our home delivery products and the retailers that are benefitting from them can be found via the links below: