United By Design Partner Program

The Descartes United by Design Partner Program is intended for the world’s foremost logistics-focused organizations whether they are consulting and technology companies, innovative product development organizations, regional services firms or resellers. Descartes enables partners to choose from a variety of industry-leading support and service programs. Descartes offers partnership opportunities in the following three categories:

Consulting Partner

Descartes Consulting Partners are formed with organizations from leading system integrators worldwide to regional, vertically specific or niche consulting organizations. Their expertise enables clients to realize the maximum business impact from Descartes solutions.

Objectives

• Extend the depth and breadth of Descartes existing implementation expertise so that Descartes can provide customers with the most complete eco-system of support
• Provide domestic and international customers with superior implementation service choices
• Establish key service lines with partners and cooperatively increase mind-share
• Increase Descartes’ and the partner’s market share by leveraging relationships
• Ensure consistent strategic approaches among all service providers in the Descartes implementation

Technology Partners

Technology Partners are founded upon the primary mission of extending the Descartes community and solution to meet every customer’s unique needs. These technology solutions extend the breadth of Descartes capabilities and help to ensure that Descartes customers have the very best functionality in support of each and every one of their business functions related to the market.

Objectives

• To fulfill the product roadmap for Descartes and our partners when a build strategy is not chosen
• Improve market share for Descartes and partners
• Provide domestic and international customers with best-in-class products and services, thus providing a competitive differentiator
• Increase customer satisfaction through a strong commitment to complete solution delivery and support

Value Added Reseller Partners

Value Added Reseller Partners are designed for companies that have a complete set of resources available to fully market, implement and support Descartes solutions. This diverse partner community is made up of organizations with local, regional, national, and international operations offering the best in Descartes implementation and consulting skills as well as a localized offering for customers. This community includes an elite group of firms positioned to help Descartes clients achieve the highest degree of satisfaction and success.

Objectives

• Provide customers with the best possible local experience
• In some cases, provide quality implementation services that support a complete business solution for clients in collaboration with partners, ensuring that clients receive maximum value from their software investment
• Leverage partners’ local presence to represent Descartes in given regions
• Increase Descartes and our partners’ market share by leveraging existing relationships and reach to customers