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As a full-service merchandising agency, SwervePoint manages more than 50 business-to-business (B2B) ecommerce fulfillment programs for its Fortune 500 customers. After outgrowing its legacy system, the company implemented an eCommerce integration solution, Descartes OzLink™ for Acumatica to modernize and streamline its global ecommerce order fulfillment process, delivering enhanced customer service, reducing costs, and attaining greater operational efficiencies.

Acculogix is a Canadian-based third party logistics (3PL) distributor of magazines. The company services 4,000 retailers in Western Canada from its main distribution center located in Calgary. Acculogix also runs 13 satellite depots/cross-dock centers where magazine shipments are processed for delivery to local markets via express package carriers. To streamline the process of labeling shipments being handled by its package carrier service providers, Acculogix has been working with Descartes Transportation Management solution’s Pick, Pack and Ship module. This solution enables the company to automate shipping processes, reduce labor requirements and costs, lower freight expenses through carrier optimization, and improve visibility into order status.

As a leading supplier of premium building and landscape products in a demanding Australian marketplace, BC Sands required route planning and delivery software that ensured consistent, on-time, in-full delivery. The company used the same-day optimization capabilities of the Descartes solution to automate delivery appointment scheduling, route planning, and proof-of-delivery (POD) to heighten the customer’s delivery experience, improve operational efficiency, and reduce costs.

Robert Bosch Inc. Canada houses more than 55,000 Stock Keeping Units (SKUs) in its 152,000 square foot Mississauga, Ontario warehouse facility, each business day shipping 600-700 orders to destinations coast-to-coast that range from light-weight parcel shipments to full-load tractor-trailer or rail car. Similar to the size of its orders, shipment contents leaving the Bosch warehouse vary widely and include automotive aftermarket parts, power tools and accessories, and security systems. The customer profile is similarly diverse, according to Distribution Manager Chris Dyer.  “Descartes can handle all of our shipping needs, from the very smallest package to the largest full loads,” he says. “We haven’t quantified savings at this point, but it is easy to see that they are significant. We’re through with handwritten documents: Descartes prepares printed, error-free copies automatically and quickly and this alone represents a major savings of personnel time.”

DR Power Equipment / Country Home Products Inc. manufactures and markets high-end outdoor power equipment and home and garden accessories under the global DR Power and Neuton brands. Its outbound less-than-truckload (LTL) shipping volumes range from 30,000 to 35,000 shipments a year, while small package volumes range from 195,000 to 225,000 shipments per year. A large percentage (95%) of deliveries are direct-to-consumer, managed by six primary trucking companies that the company relies on for U.S.-based deliveries. DR Power Equipment / Country Home Products was using manual processes for its freight audit and approval functions. Not only was this time consuming, it also created the potential for errors. As the company’s operations grew, it needed a transportation management system that would streamline administrative processes, reduce costs and improve overall supply chain management efficiency.

CVS is America’s #1 pharmacy, dispensing more retail prescriptions in more stores than any other chain. With annual revenues of more than $22 billion, CVS has created innovative approaches to serve the healthcare needs of its customers through more than 4,100 CVS/pharmacy stores; CVS ProCare, its specialty pharmacy business; CVS.com, its online pharmacy; and Pharmacare, its pharmacy benefit management company. CVS Pharmacy needed to better manage hundreds of thousands of deliveries from approximately 22,000 origin points annually, CVS/pharmacy has a goal to improve inbound supply chain visibility by automating connections with hundreds of suppliers and carriers.

HealthGenesis.com distributes nutritional products with a focus on supplying qualified brands with the highest level of customer service. The company’s extensive product line, coupled with its focus on quality, complementary turnkey private label services and low prices, have led to phenomenal growth in both retail and wholesale segments. HealthGenesis.com turned to NetSuite and Descartes OzLink to support this business expansion. By implementing Descartes OzLink™ for NetSuite, HealthGenesis.com achieved cost savings and added efficiency by integrating the warehouse order process with enterprise technology and adding mobile barcode scanning.

John S. James Co., a leading international freight forwarder and customs house broker, provides comprehensive logistics services to clients ranging from Fortune 100 companies to individual importer and exporters. With the goal of personalized service on a global scale, the company implemented a range of Descartes solutions to more efficiently manage a high volume of trade-related information, improve regulatory compliance, and reduce operating costs.

In order to improve operational efficiency and maximize cost savings, Lionel Racing, a distributor of licensed diecast NASCAR and NHRA products, replaced existing technology with the cloud-based Descartes OzLink™ for NetSuite solution. With Descartes’ technology in place, Lionel Racing was able to automate shipping procedures, improve warehouse processes and boost overall ecommerce connectivity.

Slingshot Sports is a growing leader in outdoor products including wake boards, stand-up paddle boards, kite boarding gear and more. The company focuses on the innovation of its products, and this need was mirrored in the requirement for more robust technology. As the company expanded, its growth placed pressure on warehouse staff for a higher level of performance. In order to improve customer service, the company selected Descartes OzLink™ for NetSuite to streamline fulfillment processes, lower costs and maximize efficiency.

Stryker is a global technology leader for the medical market. Stryker Canada’s Hamilton, Ontario operations distribute products and services that help healthcare specialists provide innovative medical solutions to Canadians. Its Orthopaedics Division is responsible for distributing artificial hips, knees, bone cement and trauma equipment and supplies for surgeries to hospitals across Canada. Other divisions handle a range of medical equipment from hospital beds, stretchers and medical equipment to general surgery instruments, video equipment and microsurgery tools.

Tony’s Fine Foods selected Descartes Perform™ for Food. The solution enabled them to have real-time communication, including electronic signature capture, to replace the standard industry two-part invoice and the vast resources dedicated to processing these documents. Descartes Perform solutions are flexibility and enabled Tony’s to create individual driver tasks including deliveries and pick-ups, while mobile forms allowed them to collect unique information, such as pallet count or temperature.

Womack Machine Supply Company is a distributor positioned at the center of a complex global supply chain network. The suppliers that Womack represents include manufacturers of fluid power, industrial control products and more—each with varying Electronic Data Interchange (EDI) capabilities and standards. By deploying the Descartes B2B EZE Collaboration solution on both the sell-side and buy-side, Womack realized marked cost-savings through discounts for electronic communication. In addition, the implementation helped to reduce errors, enhance customer service, streamline supplier onboarding and maximize visibility with trading partners worldwide.

The Westfield Group is the largest retail property group in the world with interests in an investment portfolio of 119 shopping centres in Australia, New Zealand, the United Kingdom and the United States, valued in excess of $58.2 billion. The centres are located in prime trade areas, anchored by long-term tenancies with major retailers and incorporating a wide cross-section of high-quality specialty retailers and national chain store operators. In 2010, Westfield commissioned $1.2 billion in the re-development of the Pitt Street Mall location in Sydney Australia that expanded to 280 food and fashion specialty stores, covering 77,000 sqm of leasable commercial space. At the same time, Westfield Sydney commenced a global assessment of their inbound logistics operations – dock management systems – in order to gain visibility and mange processes, tracking overall performance.