Contract Administrator

Contract Administrator

Descartes (TSX:DSG) (Nasdaq:DSGX) is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance and security of logistics-intensive businesses. Descartes has over 200,000 parties using its cloud-based services. Customers use our modular, software-as-a-service solutions to route, schedule, track and measure delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; file customs and security documents for imports and exports; research and perform trade tariff and duty calculations and complete numerous other logistics processes by participating in the world's largest, collaborative multi-modal logistics community. Our headquarters are in Waterloo, Ontario and we have offices and partners around the world. Learn more at www.descartes.com.

POSITION SUMMARY

As a member of Descartes Legal team, you will work under the direction of the Contract Administration Manager located at Descartes’ head office in Waterloo, Ontario.  This is a full-time position whereby the successful candidate will prepare customer and partner-related contracts and work with multiple internal departments, primarily legal, sales and finance, to ensure that the contracting process is followed.

RESPONSIBILITIES

• Draft a variety of new customer contracts, including software licenses and network services using established templates;
• Prepare contract amendments, renewals, assignments and additional orders for existing customers;
• Review customer documents for completeness; facilitate contract signatures using Descartes’ e-signature platform; and follow established close out procedures;
• Enter and maintain customer and contract details in a centralized SAP Enterprise Resource Planning system;
• Collaborate with internal departments in connection with customer and partner contract matters including Sales, Services and Finance;
• Assist with the integration of acquired customer documents from various office locations;
• Participate in continuous improvement objectives for the department; and
• Other duties as assigned/required.

QUALIFICATIONS

• Three plus years’ experience working in contract or business administration.
• Bachelor’s degree or equivalent working experience.  Any equivalent combination of education and experience sufficient to perform the role may be considered.
• Proficient in Microsoft Office (Word, Outlook, with basic knowledge of Excel and Access).
• Working knowledge of CRM tools, SharePoint, DocuSign and SAP would be an asset.
• Excellent drafting skills and a demonstrated ability to analyze and understand contract terms.
• Track record of autonomy, ownership and execution.
• Strong written and verbal communication skills, along with proven analytical skills.
• Ability to meet tight deadlines in a fast-paced environment managing multiple competing priorities.
• Detailed-oriented and have strong organizational and time management skills.
• High level of self-motivation, ability to work with minimal supervision, and thrive in a team environment.

LOCATION

Descartes’ head office in Waterloo, Ontario.

OFFER

We offer a flexible and casual work environment, as well as mentorship and on-the-job training to support your personal growth. You will have an opportunity to contribute new ideas and we welcome your fresh perspective.

APPLICATION INSTRUCTIONS

Please submit your resume, and a covering letter describing why you are a unique fit for this position, to jobsna@descartes.com citing “Contract Administrator” in the subject of your message.  We thank all applicants for their interest in Descartes; however only those candidates selected for an interview will be contacted.  Agency calls will not be accepted.   All final candidates will be required to provide professional references and complete a background check, which will include a criminal background check and may include a credit check and verification of education and previous employment.

Descartes is committed to equity and diversity. We are an equal opportunity employer and welcome applications from qualified individuals regardless of race, colour, ancestry, age, creed, sex, sexual orientation, gender identity or expression, disability, citizenship, ethnic origin, family or marital status. If you require accommodation at any time during the hiring process or would like a copy of this job posting in an accessible format, please contact Human Resources at jobsna@descartes.com or 1-800-419-8495.