To win market share and remain profitable in a growing competitive environment, efficiently managing driver performance and customer service demands is paramount. Here are 5 ways to help ensure you improve performance.
Retailers and distributors are turning to drop shipping (sending goods directly from the supplier to the customer) to increase the number of products they offer, minimize the inventory they carry, and reduce order cycle times. Drop shipping is an attractive proposition, but it also puts the customer service proposition into the supplier's hands. Without visibility into the entire customer order-to-delivery cycle, retailers and distributors run the risk of brand damage.
Bridging the gap from Cargo Interchange Message Procedures (Cargo-IMP) to Cargo Extensible Markup Language (Cargo-XML), the newer electronic messaging standard from the International Air Transport Association (IATA).
Intelligent AVL provides a Web-based view of real-time information on delivery arrivals at distribution centers or hubs, enabling dispatchers to adapt routes quickly and efficiently according to exceptions.x
Integrating a cloud-based logistics software solution is a cost-effective method for improving shipment visibility and reducing operational costs. Shipment management systems offer many benefits to streamline the logistics process and can often be highly tailored to meet the specific needs of a certain business or industry.
In December 2010, the US federal government introduced a trucking safety compliance and enforcement model called CSA 2010. Standing for “Compliance, Safety, Accountability,” the program measures and helps improve the safety performance of motor carriers and drivers under seven categories that go by the acronym of BASICs, which stands for Behavior Analysis Safety Improvement Categories.
Having immediate feedback is huge – we can analyze individual markets and drivers, identify where additional training may be required, and use the insight to continually improve our service.
Since Crate and Barrel first opened its doors in 1962, the housewares and furniture retailer has expanded its operations to over 160 stores and more than 7,000 associates serving customers in 29 markets.
More onerous regulations and the desire to improve safety and regulatory compliance are driving increased adoption of telemetry. Implement mobile and on-board computer systems to enable real-time data exchange with the driver.
The US federal government’s regulations mandating the use of Electronic Logging Devices, also known as Electronic On-Board Recorders (EOBRs), in trucks are expected to take effect sometime next year. Once it does, all carriers and drivers governed by the federal Hours-of-Service rules must be in compliance within two years of the 2015 effective date.
FMCSA's updated Electronic On-board Recording devices (EOBR) requirements were published in April 2010. Section 395.16 Electronic on-board recording devices examines the technical requirements for electronic on-board recording devices (EOBRs) used to record the driver’s hours of service including GPS data, wireless capabilities, and Hours of Service (HOS) tracking.
Estimate how much money you can save your company annually by decreasing miles/kilometers traveled, minimizing idling and reducing fuel usage. We will also show you how much you can reduce your company’s carbon emissions, enabling a positive impact on the environment.