Knowledge Center
Gain better insight into Descartes solutions and the logistics and supply chain best practices that produce meaningful results.
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Fleet Management Software for Construction Delivery: Optimizing Operations and Reducing Costs Let's Talk Learn More Key Takeaways: Optimize construction deliveries with fleet management software: Your business can improve on-time performance, reduce...
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Evaluating a Roadnet Alternative? Let's Talk Learn More If you're evaluating Roadnet alternatives, you may be feeling uncertain about the future. Maybe support has become harder to reach. Maybe the experts who truly understood your setup are gone. Or...
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WISMO Calls: How to Reduce Them and Boost Last-Mile Efficiency Let's Talk Learn More One of the most frequent and costly customer service challenges in last-mile logistics is the “Where Is My Order?” (WISMO). When customers don’t know where their...
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Team Behind the Tech: Tim Reinert Let's Talk Learn More Meet the Experts Helping Customers Excel with Descartes’ Routing, Mobile & Telematics Solutions At Descartes, we believe that the last mile isn’t just the final step in delivery—it’s where...
Solutions
Building Materials Delivery: How to Overcome Last-Mile Challenges Let's Talk Learn More Key Takeaways: Last-mile delivery challenges in building materials delivery—such as delays, product damage, and workforce shortages—hurt efficiency and customer...
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Customers expect real-time delivery tracking, seamless communication, and reliable deliveries, while businesses face increasing pressure to streamline operations and maximize efficiency. In this article we will go through how platforms can transform...
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Halperns’ Steak & Seafood: Elevating Tradition with Descartes Technology Let's Talk Learn More Halperns’ Steak & Seafood, a wholly owned subsidiary of Gordon Food Service, is a premier provider of center-of-the-plate proteins for white-tablecloth...
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Last-Mile Delivery: A Complete Directory for Logistics Professionals Let's Talk Learn More Key Takeaways: Gain clarity on essential last-mile delivery terms and concepts that drive modern logistics. Share this resource with team members or colleagues...
Solutions
Where Will We See You in 2025? Meet the Experts Driving Final Mile Innovation Let's Talk Learn More Staying ahead in logistics, distribution, and fleet management requires more than just technology upgrades—it’s about connecting with peers, sharing...
Solutions
Why Driver Safety Training is Essential for Reducing Liability and Boosting Revenue Let's Talk Learn More Delivery service providers are constantly looking for ways to improve their efficiency, productivity, and at the end of the day, profitability...
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How Are Companies Using Delivery Route Optimization to Combat Labor Shortages Let's Talk Learn More What You’ll Learn in This Article How to overcome labor shortages with smart strategies and route optimization. The key benefits of route planning...
Solutions
Unlocking the Future of Fleet Logistics: Highlights from the Descartes Innovation Forum Let's Talk The 2024 Innovation Forum, held in Chicago, brought together customers, partners, and industry leaders, to explore the latest innovations, emerging...
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Key Takeaways: Improving first attempt delivery rate (FADR) is essential for reducing operational costs and enhancing customer satisfaction. Real-time tracking and self-service portals empower customers to manage deliveries, reducing missed attempts...
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Are You Maximizing Delivery Efficiency? 9 Ways Innovative Last Mile Solutions Can Help Let's Talk Learn More In the logistics and delivery industry, the last mile—the final leg of the delivery journey from a distribution center to the end customer’s...
Solutions
Key Takeaways: Boost delivery efficiency: Leverage advanced route planning and scheduling tools to optimize deliveries and reduce operating costs. Ensure product freshness: Improve handling and storage practices to maintain the quality of perishable...
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Meet the Experts Helping Customers Excel with Descartes’ Routing, Mobile & Telematics Solutions In this edition of Team Behind the Tech, we spotlight Sergio Torres, Senior Vice President of Product Management for Descartes’ routing, mobile, and...
Solutions
Key Takeaways: On-time building material delivery is crucial to help contractors maintain construction schedules and maximize crew utilization. Building material distributors that prioritize reliable on-time deliveries gain a competitive edge, retain...
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Considering the challenges Roadnet customers face, it's essential to evaluate alternative solutions and vendors based on recent experiences. Here are key factors to consider when evaluating a solution and potential Roadnet alternative: 1. Robust and...
Solutions
Tracking customer feedback is vital to customer satisfaction. Here’s what to look for in a delivery or field service customer feedback platform.
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Discover how real-time customer feedback tools can transform service recovery, boost satisfaction, and streamline operations for delivery providers.
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Featured Resources
Descartes MacroPoint™ Achieves #1 Overall Ranking in G2 Winter 2025 Reports
Why Export Compliance Must Be Embedded in Corporate Culture: Insights from BIS at Descartes Innovation Forum
Geocoding Best Practices for Delivery Management
Navigating U.S. Tariffs with Strategies for Supply Chain Resilience
Logistics: Best Practices For Optimizing The Last Mile
How Shippers and Brokers Can Ensure Carrier Cybersecurity
Trade Compliance as a Growth Enabler - Insights from Benchmark Survey
What EDI Integration Is and How It Can Benefit Your Business
Air Cargo Advance Screening (ACAS) Resource Center