Your Supply Chain Simplified – Descartes Forwarder Solutions Suite
The industry-leading supply chain and freight management software optimised for your forwarding business.
All your forwarding and logistics software in one place
Designed specifically for international freight forwarders and logistics providers, our software solutions provide the infrastructure you need to succeed.
Optimising freight forwarding from quote-to-invoice
The Descartes forwarding solution is designed to streamline operations, improve visibility, and reduce manual work. From initial customer quote to final invoice. Descartes forwarding solution empowers freight forwarders to manage every stage of the shipment lifecycle within a single platform, saving time, improving accuracy and enhancing customer service.
Key Takeaways:
A market-leading freight management software designed specifically for international freight forwarders and logistics providers.
- Cloud-Hosted via Citrix: Eliminate infrastructure costs and server maintenance.
- Customs Connectivity: Cloud-based UK customs filing with templates and integrated duty/VAT invoicing to speed up processing.
- Direct ICS2 Filing: Meet import compliance systems 2 (ICS2) requirements directly from Descartes BoxTop using your existing data.
- Improved Air Messaging: Expanded Air Waybill (AWB) Messaging coverage and better airline receipt tracking
- Redesigned Customer Portal: New portal for easier communication and better customer management.
- Advanced Ocean Tracking: Real-time map tracking synced to jobs and available on-demand to customers via the BoxTrax module of Descartes BoxTopTM
Freight Forwarding Efficiency
Customer requests a freight quote.
Quote details: shipment type, weight, dimensions, destination, services.
System calculates costs based on real-time rates.
Quote is sent to the customer
Customer reviews and approves the quote.
Booking is created in the system.
Carrier and service providers are assigned.
Freight is collected and dispatched.
Shipment milestones tracked (e.g. departure, customs clearance, arrival).
Live tracking updates available.
System calculates actual costs based on final weights, delays, or additional charges.
Any discrepancies with the initial quote are adjusted.
Invoice to auto-generated with itemised costs.
Internal approval process ensures accuracy before sending to the customer.
Invoice is sent to the customer (email, portal, or EDI).
Payment processing and reconciliation.
Full visibility into quote-to-invoice process.
Reports generated for financial and operational analysis.
Explore Descartes Forwarder Solutions Suite
Our customers benefit from comprehensive freight management software that is robust, tailored and built to handle the demand of today's freight forwarding and logistics industry. Please complete the form to speak to one of our solutions expert.