Optimize your delivery schedules and routes
Last mile delivery is a challenge whether serving consumers or businesses, delivering large or small format goods via fleet or common carrier and coordinating service appointments.
Learn how omni-channel last mile strategies and tactics, and an integrated technology suite are turning delivery and service scheduling into a competitive weapon across the globe.
I'm Michel from Descartes
I've put together some great content that I believe can make a difference to your overall business performance.
Here are some of the ways we have used our home delivery expertise and advanced solution to help organizations get full visibility through their delivery:
- Create a differentiated customer experience
- Value added services
- Reduce environmental impact
- Reduce delivery costs
Did you know Descartes already provides the software to Agediss to book and schedule all their home deliveries of furniture from IKEA stores?
Let’s get started on your home delivery performance transformation
Best Practices for Home Delivery eBook:
Strategies, tactics and technologies to create an end-to-end home delivery experience that makes a difference for your customers.
Industry leaders have proven that they can compete on the strength of their delivery capabilities. The myth that higher service levels result in increased costs has been dispelled and, in fact, when combined with value-added services, delivery becomes a significant revenue generator. What were considered leading edge delivery capabilities five years ago are now considered “table stakes” and companies that do not take a deep look at their delivery capabilities will quickly find themselves at a competitive disadvantage. Every best-in-class delivery company has a few capabilities in common.
Dynamic Delivery Appointment Scheduling
Continuous Planning
& Optimization
Real-time Dispatch
& Tracking
Mobile
Apps
See how other retailers are utilizing Descartes to make home delivery a competitive weapon
"Descartes' home delivery solution assists us in enhancing the customer's experience from purchase through to final delivery while optimizing the use of our delivery resources. Our successful pilot implementation convinced us to expand our Descartes-based advanced home delivery service to other large metro areas in the U.S."
Mary Kaufman
Senior Director, Transportation Systems
Wayfair
“It’s incredible that at any time during the day we know exactly how each route is progressing; how many vehicles/drivers are on the road; how many deliveries each driver is doing; where their last stop was, and more. Now, we can be more strategic and use this data to drive continuous improvements...”
Pat Gottmann
Home Delivery Manager
Crate & Barrel