Dispatching and Tracking

FleetOwner Article: The Dispatching Evolution
Electronic logging devices (ELDs) and AI-driven tracking technologies have turned today's dispatchers into data analysts
Animation: Mobile POD
Mobile proof of delivery can help improve the customer experience and simplify operations
Flat Bed Construction Truck
Customer Success
BC Sands is using Descartes to provide real-time, paperless home and jobsite delivery services

Track and Respond to Exceptions, Assign New Work, and Measure Planned vs. Actual Performance with Real-time, GPS-based Tracking and Mobile Communication


Dispatch
Coordinate drivers, dispatchers and call centers to streamline operations and enhance customer service. Facilitate assignment of new orders and manage exceptions.
Automated Vehicle Locator
Provides real-time visibility of driver movement and order status across the fleet. Schedule and resource views provide information of key performance indicators.
Order Notification
Take service to the next level with configurable, automated customer notifications of delivery status and service exceptions and post delivery/service satisfaction surveys.

— Jake Crampton, CEO of MedSpeed


"Descartes' leading-edge solutions for comprehensive delivery routing and dispatch will be part of our MedConnect technology platform and enhance how we service our customers. Descartes' flexible technology platform can integrate with our platform as we scale to meet our rapidly growing business and changing healthcare environment."

Ready to see Dispatch and Tracking in action?


Additional Resources


Edward Don - Video
Improve bottom line performance by streamlining delivery operations with Descartes’ cloud-based route planning and execution solutions
Trucks on a Map
8 Benefits of a Comprehensive Solution
One Solution for Route Planning, Vehicle Fleet Tracking and Dispatching
Kitchen Employee
Ferrellgas - Customer Success
Descartes' routing and scheduling solution addresses the unique and flexible needs of the propane market.

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