The goals for Descartes Education and Training are to help our customers learn more about Descartes solutions and how they can help users improve their operations, gain a better understanding of a solution’s core capabilities, and learn from implementation best practices.
Skilled personnel know how to resolve tough issues and make an operation run more smoothly. That’s why training is the foundation of operational excellence. A well-trained team knows how to effectively utilize solutions enabling them to meet short- and long-term goals. Educated employees will not only help improve your operations, but provide them with a sense of ownership in the operation’s results – a proven ingredient in employee satisfaction and retention.
Descartes Education and Training can bring your entire team the solution expertise they need to help them face and address many logistics challenges.
Every training need is personal and each individual learns in different ways. Because of this, Descartes Education and Training offers courses through multiple learning channels. The solution training can be completed in combination or as an individual. Depending on your need, whether it is the level of detail, timing, available training time or budget, you can choose from the following channels.
The Descartes Education and Training uses the leading online web-based training platform called MindFlash. We’ve selected this platform because of the broad range of features available enabling us to provide a high-quality, customer-focused training center. Web-based training provides an excellent way to get new employees up to speed quickly, educate employees new to an area, and refresh the knowledge of seasoned employees.
The web-based training is subscription based and will enable the trainees to utilize the online self-study methodology where they can learn at their own pace and on their own schedule. The course catalog has been divided by topic-specific recordings and PowerPoint modules. Each user will be required to have a unique login ID and password to access the training materials in their subscription package.
A few examples of the training materials are available here.
Live online seminar or web based training, is where participants in different remote locations join allowing them to hear the presenter, ask questions, and sometimes answer polls. This training channel is perfect for short training sessions (max three hours) dedicated to a specific subject. Moreover, it allows the training program to be setup in different modules spread over a longer time period.
On-site Training - Customer’s Location
On-site training can be customized and scalable leading to more targeted results. It is typically used in conjunction with the implementation of the new solution. The Descartes Education and Training team will work together with your team to put together a customized training plan, then provide the guidelines and materials for the training session(s).
If you would prefer, we also offer a Train-the-Trainer option. First, we will conduct a complete on-site Solution Immersion Program with your company’s facilitators attending as participants, this will be followed with a Train-the-Trainer Workshop.
In-class Training - Descartes Learning Center
This in-class training will be conducted at the Descartes Learning Center and will likely include attendees from more than one company. The sessions are designed to be fast-paced and interactive. Participants will work together and learn about the solutions. The classroom-style training enables participants from different companies to share their experiences and best practices. The training sessions will not only include the technical aspects of the solution, but will also include practical, real-world situations, challenges and solutions through hands-on activities, question and answer period with experienced industry experts and the ability to network with fellow participants.
The in-class training at a Descartes Learning Center location will be available at various dates/times throughout the year in the U.S., Canada and Europe. Future classes will be developed based on the demand for training on a particular solution.
If you are interested in a training course, or series of courses, please contact Descartes Education and Training with the specific requirements: email@example.com.