Tazedirekt.com, an Aslanoba Gıda company and one of Turkey's most innovative online grocery retailers, has selected Descartes' advanced home delivery solution to manage next-day delivery operations for fresh dairy and meat products. LA Software Group, a Descartes United by Design partner in Turkey, will lead the implementation process at Tazedirekt.com.
We asked Hakan DOĞRU, COO at Aslanoba Gıda A.Ş. why Tazedirekt.com chose Descartes’ home delivery solution: “Tazedirekt.com is a unique, vertically-integrated grocery retailer that controls the end-to-end supply chain, from the farm to the kitchen,” Hakan DOĞRU explained. “By removing intermediaries, we ensure that our meat and dairy products provide the highest quality and the best value for our customers. Descartes' home delivery solution helps streamline and optimize the delivery process from appointment scheduling through to proof-of-delivery (POD) in order to maximize customer service in a cost-effective manner."
About Descartes Home Delivery Solution
We worked with leading retailers around the world to develop a home delivery solution that uniquely combines three key elements:
- advanced continuous delivery appointment and route optimization technology;
- functional capabilities that address the entire delivery lifecycle, from delivery appointment scheduling, delivery route planning, execution and dispatch, GPS-enabled mobile tracking, gathering POD and delivery status notifications; and
- an enterprise class, web-based architecture that connects and synchronizes all of the internal and external parties involved in the delivery process.
Descartes’ home delivery solution enables retailers to profitably offer customers significantly more delivery and value-added service options at the point of order. It also provides greater control over delivery execution, helping to ensure an overall positive delivery experience that serves as a foundation for higher customer loyalty.
LA Software Group, the leading provider of supply chain management solutions in Turkey, will provide the technology backbone supporting home delivery operations for Tazedirekt.com’s online grocery business.