Mobility is driving significant change in all facets of life. The adoption of mobile technologies is having an impact across both the consumer and commercial user spaces. The proliferation of high capability devices and innovative software, coupled with the drive for efficiency in business processes and mobile technology’s role in achieving that, is ushering in a new era of mobile resource management (MRM).
Early adoption and continued growth in MRM has come from delivery and field service intensive industries where planning and tracking assets has been a key element to improving safety, productivity, and customer service. Historically expensive propriety hardware, software and communications costs associated with early MRM solutions could be justified for expensive delivery resources and high value service assets. In today’s world however, commercial and often consumer-based hardware technologies and ubiquitous low-cost, high-speed data networks are enabling the spread of MRM technologies across all mobile workforce oriented industries.