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Gavin Keelty, Logistics Manager for Woolworths Online, describes the omni channel delivery processes that Woolworths has developed to get fresh food to consumers quickly and efficiently, using an automated route planning and delivery scheduling solution from Descartes. Online orders are pushed to Descartes Route Planner, providing a delivery route and schedule to the driver while also giving visibility into the expected time of delivery to the customer, improving the overall customer experience.