New Functionality Addresses Retailers' and Distributors' Need to Improve Same-Day Delivery Productivity and Performance
MIAMI, Nov. 13, 2013 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, unveiled new optimization technology that helps retailers and distributors make deliveries the same day an order is taken. Descartes made the announcement at its Global User & Partner Conference, Evolution 2013, in Miami, Florida.
Same-day delivery, which is fraught with a number of challenges, has become a critical capability for retailers and distribution companies. Same-day delivery can be prohibitively expensive for a retailer or distributor to offer to its customers and delivery failure can have a severe impact on customer satisfaction. Unfortunately, traditional delivery optimization technologies have struggled to effectively address these same-day delivery challenges. Those traditional systems were specifically designed with a delivery planning cycle structured before the day of delivery while Descartes' new optimization technology is specifically designed to address same-day delivery.
Descartes' innovative new continuous optimization technology enables dispatchers to receive, automatically assign and execute orders throughout the day, placing pick-up or delivery orders on the routes best suited to meet the customer appointment requirements and operational cost constraints. Using real-time GPS-based fleet statuses Descartes' same-day delivery optimization technology can more accurately predict new delivery times and drive greater delivery efficiencies.
Descartes' new same-day optimization technology is part of Descartes' Route Planner solution, which provides advanced route planning and execution in a single architecture. Descartes web-based architecture and GPS-enabled mobile integration are designed with same-day delivery in mind. Descartes Route Planner comprehensively helps retailers and distributors schedule delivery appointments, plan the delivery routes, notify the customer of delivery status and, ultimately, execute the delivery efficiently and consistent with customer expectations.
"We've re-invented our solutions to specifically address same-day delivery by combining our innovative continual optimization technology with real-time GPS data and customer notification technologies," said Ken Wood, EVP Product Management at Descartes. "We believe that retailers and distributors are facing increased demand for same-day delivery of orders. Our technologies let retailers and distributors manage both customer delivery expectations and operational costs to make same-day delivery a reality."
Descartes (TSX:DSG) (Nasdaq:DSGX) is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance and security of logistics-intensive businesses. Descartes has over 171,000 parties using its cloud based services. Customers use our modular, software-as-a-service solutions to route, schedule, track and measure delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world's largest, collaborative multi-modal logistics community. Our headquarters are in Waterloo, Ontario, Canada and we have offices and partners around the world. Learn more at www.descartes.com.
This release contains forward-looking information within the meaning of applicable securities laws ("forward-looking statements") that relate to Descartes' solution offering and potential benefits derived therefrom; and other matters. Such forward-looking statements involve known and unknown risks, uncertainties, assumptions and other factors that may cause the actual results, performance or achievements to differ materially from the anticipated results, performance or achievements or developments expressed or implied by such forward-looking statements. Such factors include, but are not limited to, the factors and assumptions discussed in the section entitled, "Certain Factors That May Affect Future Results" in documents filed with the Securities and Exchange Commission, the Ontario Securities Commission and other securities commissions across Canada. Readers are cautioned not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. We do not undertake or accept any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements to reflect any change in our expectations or any change in events, conditions or circumstances on which any such statement is based.
CONTACT: Media Contact Mavi Silveira +1(800) 419-8495 ext. 202416 [email protected]