Descartes ShipTrack Software for 3PLs
Descartes ShipTrack 3PL's Can Seamlessly Optimize Your Operations
Descartes ShipTrack is a leading logistics management platform that provides simple, paperless proof of delivery. Transportation carriers use Descartes ShipTrack to accelerate business growth, retailers are better able to serve their customers and online shoppers can conveniently track and manage deliveries. ShipTrack’s mobile app for drivers simplifies load management and improves communications.
Customer Success Story
Challenges: Precision Home & Office Deliveries is the last mile delivery division of ASL Distribution Services, a third-party logistics provider. With multiple facilities and one hundred drivers, Precision was facing business growth challenges around three key areas that were hindering the firm’s ability to add new customers, service existing customers and improve service quality.
ShipTrack’s intuitive interface requires nearly zero learning-curve for drivers. Preci5ion’s drivers average over 99.5% on-time delivery and consistently earn a 10 out of 10 when end-customers are asked about their delivery experience.
Results: Preci5ion saves 2.5 hours each day in administrative effort, allowing them to get their trucks rolling sooner in order to have same day deliveries. Preci5ion also saw a 31% reduction of administrative burdens making the firm more efficient as an entirety. Preci5ion now offers the “Perfect Delivery” for each and every single one of it's customers, with the hope that they will want to order again.
"What we found is, we had reached capacity. In order for us to compete in this marketplace - to be able to bring in new customers and serve them, we had to find the right tech solution.”
- Eric Francoeur
General Manager
Preci5ion Home & Office Delivery
ShipTrack adds value to 3PL operation through a collection of innovative features that provide a competitive edge.
Create Cluster Routes
Flex and optimize routes and manage ETA’s with 360-degree visibility into your logistics operations.
Manage On-Road Exceptions
Reduce the number of failed deliveries and drivers waiting for information from Dispatch.
Improve Scan Compliance
ShipTrack can help improve scan compliance while improving operational efficiency .
Strengthen Proof of Delivery
Receive real-time POD with signature and photos the moment a job is completed.
Invoice Faster
Automate the client quoting process to save time and expedite decision-making.
Stronger Sequencing
Leverage automated processes for more effective dispatch, order processing, and driver management to reduce cost per delivery.
Improve Route Planning
Optimize routes to deliver a parcel in the fastest, most efficient way possible.
Enhance Customer Communication
Providing real-time access to shipment information to both your customers and CSRs.
Why Choose Descartes ShipTrack?
- Streamline processes to improve efficiency
- Improve planning and simplify processes
- Integrates directly with major hardware devices
- You can request new features and functionality
- Has the flexibility to be configured for a small business with a few drivers, or for a large enterprise delivering millions of parcels a day
Featured Integrations
Download the Last-Mile Delivery Ebook to explore how advanced technology is enabling service providers and couriers to transform last mile operations and create an end-to-end delivery experience that provides a competitive advantage.
“ Platform wise every client has different needs, and to find an all-in-one solution that can solve that can be tricky. That is why we have been so happy with ShipTrack, because all the checkmarks are they’re for what we are trying to bring to our customers from a technology standpoint. ”
Roy Levy
Owner
YYZ Logistics
“ We've taken on one of the top five retailers in the world. And in the past year, we've increased the volumes ten-fold that we were handling with them and we are hoping to do equal to that in the next twelve months.”
Eric Francoeur
General Manager
Preci5ion Home & Office Delivery
Want to learn more how Descartes ShipTrack can help 3PLs control the Last Mile Delivery challenge?
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