Hello, Apria Healthcare!
How is Apria using home delivery to help your company sell more, spend less and create a differentiated customer experience?
Learn how advanced home delivery strategies and technologies are turning it into a competitive advantage for companies across the globe.
I'm Graham from Descartes
I've pulled together some great content that I believe can make a difference to Apria Healthcare’s overall business performance. Keep an eye out for me in your inbox.
Here are some of the ways we have used our home delivery expertise and advanced solution to help companies like Apria Healthcare:
- Create a differentiated service experience
- Capture more customers
- Find new revenue streams
- Reduce service costs
Let’s get started on your home delivery performance transformation.
Home Delivery Best Practices
Strategies, tactics and technologies to create an end-to-end home delivery experience that makes a difference to your customers
Industry leaders have proven that they can compete on the strength of their delivery and mobile service capabilities. The myth that higher service levels result in increased costs has been dispelled and, in fact, when combined with value-added services, delivery becomes a significant revenue generator. What were considered leading edge delivery capabilities five years ago are now considered “table stakes” and companies that do not take a deep look at their delivery and mobile service capabilities will quickly find themselves at a competitive disadvantage. Every best-in-class delivery and mobile service company has a few capabilities in common.
Dynamic Delivery Appointment Scheduling
Continuous Planning
& Optimization
Real-time Dispatch
& Tracking
Mobile Apps
Best Practices for Optimizing Last Mile Delivery
The blueprint for making home delivery a competitive weapon
“Quality care and managing patient outcomes are at the core of our business. Our distribution and logistics operations play an integral role in our ability to deliver on this commitment. As the current tide of healthcare reform adds more margin pressure to the home medical equipment (HME) industry, we are making significant technology investments to increase efficiency and drive down unnecessary logistics costs without sacrificing high quality service for our customers.”
Tim Pigg
President & CEO
Rotech Healthcare
“We take great pride in the superior care we give to our patients and the best-in-class service we provide to our customers. Our distribution operations are fundamental to this commitment and the Descartes solution allows us to realize greater efficiencies managing over 400 vehicles on a daily basis to support people who are relying on our critical medical supplies.”
Scott McLean
Director of Transportation
Fresenius Medical Care North America
Want to learn how Descartes can help you make a difference with your distribution strategy?