Hello, Clean Harbors!
How is Clean Harbors using service appointment booking to help your company sell more, spend less and create a differentiated customer experience?
Learn how advanced last mile strategies and technologies are turning it into a competitive advantage for companies across the globe
I'm Brad from Descartes
As an existing Descartes last-mile-delivery solution customer, I've pulled together some great content that I believe can make a difference to Clean Harbor’s overall business performance in the areas we work on together today and beyond. Keep an eye out for me in your inbox.
Here are some of the ways we have used our home delivery expertise and advanced solution to help companies like Clean Harbors:
- Create a differentiated service experience
- Capture more customers
- Reduce service costs
- Become more agile to react to changing market demands
Let’s get started on your mobile service performance transformation.
Best Practices for Last Mile Delivery
Strategies, tactics and technologies of leading service, retail and distribution companies to create an experience that makes a difference to your customers
Industry leaders have proven that they can compete on the strength of their delivery and mobile service capabilities. The myth that higher service levels result in increased costs has been dispelled and, in fact, when combined with value-added services, delivery becomes a significant revenue generator. What were considered leading edge delivery capabilities five years ago are now considered “table stakes” and companies that do not take a deep look at their delivery and mobile service capabilities will quickly find themselves at a competitive disadvantage. Every best-in-class delivery and mobile service company has a few capabilities in common.
Strategic Route Planning
Dynamic Delivery Appointment Scheduling
Continuous Planning
& Optimization
Real-time Dispatch
& Tracking
Mobile Apps
Distribution Analytics
Network Reroutes and Dynamic Route Planning Can Lead to a Dramatic Improvement in Productivity
See how other companies are redefining their networks and using dynamic planning to become more agile, customer centric and profitable.
“The Descartes solution is a unique and comprehensive platform. We could not find another last mile delivery solution that provides scheduling, delivery route planning and execution, proof-of-delivery, automated pre- and post-delivery notification services, and imaging functionality. It has fundamentally transformed our delivery operations.”
Mark Parsons
Managing Director
BC Sands
“As our business has become more fluid during the COVID-19 crisis, the ability to use the Descartes solution to make real-time adjustments is proving even more valuable than we anticipated. By using advanced routing capabilities, we can continuously optimize the route planning horizon and simultaneously respond in real-time to day-to-day changes to our service schedule. With over 2,000 site visits daily, the system helps us focus our technicians where and when they are needed most as customers nationwide continue to navigate the disruption.”
Mike Massaro
Executive Vice President of Operations
BFC Solutions
Want to learn how Descartes can help you make a difference with your distribution strategy?
