Hello, Safelite!
How is Safelite using mobile service appointment booking to help your company sell more, spend less and create a differentiated customer experience?
Learn how advanced last mile strategies and technologies are turning it into a competitive advantage for companies across the globe.
I'm Brad from Descartes
I've pulled together some great content that I believe can make a difference to Safelite’s overall business performance. Keep an eye out for me in your inbox.
Here are some of the ways we have used our last mile delivery expertise and advanced solution to help companies like Safelite:
- Create a differentiated service experience
- Capture more customers
- Find new revenue streams
- Reduce service costs
Let’s get started on your mobile service performance transformation.
Best Practices for Last Mile Delivery
Strategies, tactics and technologies of leading service, retail and distribution companies to create an experience that makes a difference to your customers
Industry leaders have proven that they can compete on the strength of their delivery and mobile service capabilities. The myth that higher service levels result in increased costs has been dispelled and, in fact, when combined with value-added services, delivery becomes a significant revenue generator. What were considered leading edge delivery capabilities five years ago are now considered “table stakes” and companies that do not take a deep look at their delivery and mobile service capabilities will quickly find themselves at a competitive disadvantage. Every best-in-class delivery and mobile service company has a few capabilities in common.
Dynamic Delivery Appointment Scheduling
Continuous Planning
& Optimization
Real-time Dispatch
& Tracking
Mobile Apps
See how other mobile service companies are utilizing Descartes to make their end-to-end customer experience a competitive weapon
“The Descartes solution is a unique and comprehensive platform. We could not find another last mile delivery solution that provides scheduling, delivery route planning and execution, proof-of-delivery, automated pre- and post-delivery notification services, and imaging functionality. It has fundamentally transformed our delivery operations.”
Mark Parsons
Managing Director
BC Sands
“We take great pride in the superior care we give to our patients and the best-in-class service we provide to our customers. Our distribution operations are fundamental to this commitment and the Descartes solution allows us to realize greater efficiencies managing over 400 vehicles on a daily basis to support people who are relying on our critical medical supplies.”
Scott McLean
Director of Transportation
Fresenius Medical Care North America
Want to learn how Descartes can help you make a difference with your distribution strategy?