How Forwarders Are Unlocking Value through Digital Customer Engagement & Automation!

Learn More About Digitization: The Secret to Success

What You'll Learn

Watch the On-Demand Web Seminar

Digitization of the customer experience was one of the top priorities for forwarders today as well as the #1 competitive threat (Source: Descartes Forwarder Broker Survey). How can forwarders become digital without a complete “rip and replace” of existing systems and an operational standstill?

This on-demand web seminar reveals the secret to success. The web seminar covers the customer self-service revolution and how forwarders can deliver the digital experience customers have come to expect. The session also explores how forwarders can leverage automation to reduce high-cost legacy manual processes and take the digital leap.   

Watch the on-demand event featuring industry thought leaders Matt Motsick from RPA Labs and Henning Voss, Vice President, Product Management from Descartes reveal the definitive step-by-step guide to digitize and do it well.


Matt Motsick

Chief Executive Officer
RPA Labs

Henning Voss

VP, Product Management
Descartes Systems Group

Topics Include

  • Why digitization has become the top priority for customers 
  • What is holding some forwarders back and why automation of day-to-day processes holds untapped cost savings 
  • Why the ecommerce buying experience has become what customers expect when they book and track freight 
  • How to capture a larger profit share, manage rates, and maximize margins