How Forwarders Are Unlocking Value through Digital Customer Engagement & Automation!
Learn More About Digitization: The Secret to Success
What You'll Learn
Watch the On-Demand Web Seminar
Digitization of the customer experience was one of the top priorities for forwarders in 2021, but also the #1 competitive threat (Source: Descartes Forwarder Broker Survey). How can forwarders become digital without a complete “rip and replace” of existing systems and an operational standstill?
This on-demand web seminar reveals the secret to success. The web seminar covers the customer self-service revolution and how forwarders can deliver the digital experience customers have come to expect. The session also explores how forwarders can leverage automation to reduce high-cost legacy manual processes and take the digital leap.
Watch the on-demand event featuring industry thought leaders Matt Motsick from RPA Labs and Henning Voss, Vice President, Product Management from Descartes reveal the definitive step-by-step guide to digitize and do it well.
Chief Executive Officer
VP, Product Management
Descartes Systems Group
- Why digitization has become the top priority for customers
- What is holding some forwarders back and why automation of day-to-day processes holds untapped cost savings
- Why the ecommerce buying experience has become what customers expect when they book and track freight
- How to capture a larger profit share, manage rates, and maximize margins