Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
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Providing a Digital Customer Experience & Improving Efficiency for Freight Container Tracking ZIM Integrated Shipping Services, Ltd. (ZIM) is a global ocean carrier with well-established operations serving a client base worldwide. ZIM uses digital...
Industries
Solutions
American Paper Optics reimagines peak season shipping to increase fulfillment speed around massive, event-based spikes in order volume. Learn how.
Industries
Solutions
Descartes' Risk Mitigation Solutions Assist PC Components Europe (PCE) In Their Search For Global Compliance PC Components Europe (PCE), a prominent distributor of active and passive electronic components, recognizes the critical importance of...
Industries
Solutions
Bahr Transportation Advanced TMS + Real-time Visibility Transform Reefer Operations Bahr Transportation, a freight brokerage specializing in transporting food products and perishable goods, implemented the cloud-based Descartes Aljex™ transportation...
Industries
Solutions
Mitchell Companies, a total beverage distributor and longstanding Anheuser Busch wholesaler, replaced its legacy Omnitracs Roadnet solution with Descartes’ strategic and daily route planning and route execution platform for delivery and sales...
Industries
Solutions
No Fairytales succeeded in replacing a manual order process with an automated process and was therefore able to save time, work more efficiently and create space for further process optimization and growth.
Industries
Solutions
Arctic Glacier Manages Seasonal Delivery Demand with Strategic Planning Let's Talk Download Case Study Arctic Glacier, North America’s leading manufacturer and distributor of packaged ice, implemented Descartes’ strategic route planning solution to...
Solutions
Heartland Coca-Cola Builds Realistic Routes Through Route Execution and Telematics Solutions Let's Talk Download Case Study Heartland Coca-Cola Bottling Company originally adopted a telematics solution for its vehicles to meet regulatory requirements...
Industries
Solutions
Pistor is a leading independent trade and service company in Switzerland, active in the bakery, catering and care sectors. With EDI they have now an end-to-end digital process that is reliable and efficient.
Solutions
Transportation One leverages Descartes MacroPoint for real-time freight visibility and API integration, enhancing customer experience and carrier relationships with their custom TMS.
Industries
Solutions
Border States Takes Last-Mile Delivery Performance and the Customer Experience to the Next Level Let's Talk Download Case Study Border States, the sixth-largest electrical distributor in the US, is reshaping its operational landscape through...
Industries
Solutions
Shore Point Distributing Unlocks Savings by Automating its Route Planning Let's Talk Download Case Study Shore Point Distributing Company, Inc., a longstanding New Jersey beer distributor serving restaurants, bars, and beer stores for 90 years...
Industries
Solutions
Great World Logistics (GWL) is using Descartes freight forwarding technology to power its global logistics and cargo clearance operations.
MODE Global, one of the world’s leading logistics companies, is using Descartes Advanced Ocean Tracking™ (Descartes AoT™) to boost operational efficiency and provide customers with rich ocean status updates throughout the shipment journey. “Early on...
Hemi responded to the request of DIY chain Intergamma to have the orders processed via EDI, specifically for the small orders they place with HEMI.
Industries
Solutions
Reducing Costs, Managing Rates, and Enabling Customers to Book and Quote On-demand with Descartes. AMC Transportation is a licensed Ocean Transportation Intermediary (OTI) and Non-vessel Operating Common Carrier (NVOCC) that specializes in a broad...
Solutions
USCutter Digitizes its business by optimizing the ecommerce fulfillment process with the help of Descartes Peoplevox. Learn about how going paperless increased productivity.
Industries
Solutions
Outsourcing of the EDI communication services allows Florin AG to focus on the content and execution of the processes.
Industries
Solutions
When Ditzler chose Descartes STEPcom's EDI Services, the good existing cooperation between the implementation partner and Descartes STEPcom in various EDI projects was decisive.
Industries
Solutions
Learn how Lipsey Logistics transformed their freight operations using Descartes MacroPoint’s freight visibility platform and increased carrier compliance by 20%.
Industries
Solutions
Featured Customer Success Stories
Lone Cypress Logistics
Lone Cypress focuses on delivering high standards of service and transparency for shipper customers, a goal supported by its tech stack that includes the Descartes Aljex™ broker-focused transportation management system (TMS) integrated with Descartes MacroPoint™ for real-time visibility and Descartes MyCarrierPortal™ for carrier vetting, onboarding and monitoring.
Sims Global Solutions
Seeking to improve operational efficiency, enhance security, and reduce fraud and risk across its carrier onboarding processes, Sims Global Solutions deployed Descartes MyCarrierPortal™.
Nationwide Equipment Transportation
Nationwide Equipment Transportation NET) turned to Descartes MyCarrierPortal to proactively manage risks and fortify the company’s defenses against cargo theft. NET also deployed Descartes MacroPoint™ for real-time visibility into freight movements, integrating the combined Descartes solutions into its TMS.
Flat World Global Solutions
To streamline processes and strengthen compliance, Flat World implemented Descartes MyCarrierPortal™ and Descartes MacroPoint™, gaining increased team productivity, robust compliance management and fraud prevention, and improved carrier relationships.
DC Logistics
By automating, accelerating, and simplifying fulfillment workflows, DC Logistics freed up resources to grow the business and diversify offerings across multiple revenue streams.
GEODIS
Read how GEODIS is using Descartes Global Price Management™ (Descartes GPM™) allocation functionality to reduce time and labor to book shipments, maintain carrier contract obligations, and improve customer satisfaction.
Royal Logistics
By implementing Descartes MyCarrierPortal, the company drastically reduced risk exposure, automated compliance checks, and delivered instant go/no-go approvals for carriers. The solution also helped Royal Logistics eliminate redundant back-and-forth emails, reduce overhead costs, and protect high-dollar shipments from unauthorized carriers.
Ascentek
By automating time-consuming manual processes to rate, optimize, and tender shipments across parcel, less-than-truckload (LTL), and truckload (TL) modes, Ascentek saved administrative time, streamlined labor at facilities, reduced shipping costs, and enhanced rate negotiation with better freight data insights.
PF Collins
Read How Customs Broker & Freight Forwarder PF Collins Is Automating Processes and Better Servicing Customers with Descartes
Featured Videos
Talking Logistics: Insights from Descartes’ 2025 Transportation Management Survey
Arrive Logistics: Reliable Connectivity, Lower Costs & Real-time Collaboration with Descartes
BW Retail Solutions: Growing the Brand with Next Level Ecommerce Fulfillment
Precision Omnichannel Fulfillment Bolsters Growing Ecommerce Sales & Expanding Store Network
Tomlinson Taps into Telematics to Enhance Business Performance
Talking Logistics: How Can B2B Distributors Improve Fleet Performance?
Learn How Blue Sky Achieved A 100% Order Accuracy Using Mobile Handheld Scanners
Fairmount Tire Digitizes B2B Ecommerce Delivery Operations
Brook Reimagines Furniture Rental Through Digital Transformation
SEL Transforms Operations with Digital Freight Broker Technology from Descartes
Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS
Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™
Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes
GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™
Swix (Norway) Customer Success
Stark Group (Sweden) Customer Success
Iceland Post Customer Success
Wehkamp (The Netherlands) Customer Success
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.