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The top five reasons real-time communication is important to customers, plus how to meet customer expectations without overhauling your tech stack.
Solutions
To get the customer satisfaction and ROI you’re hoping for, your customers need to be engaged in every step of the process before, during, and after service.
Solutions
5 Tactics for Improving the Customer Experience Let's Talk Learn More E-commerce giants, food delivery apps, and ride-hailing services have raised the bar for the end-to-end customer experience. Now, customers expect nothing less than the...
Solutions
Also of Interest What do Customs Management Software Solutions do? Navigating the Complexities of UK Customs: A quick guide Guide to Mastering UK Customs and Bonded Warehousing The Role of HMRC in UK Customs Understanding the Costs of a Software...
Industries
Solutions
What is Customer Engagement and Why is it Important? Let's Talk Learn More In the typical logistics software stack, the concept of the customer has historically been neglected. Systems are built to deal with “jobs,” “orders,” and productivity - while...
Solutions
What does it really cost to protect your business from the risk of sanctions compliance violations? In this video, Director of Industry Strategy, Jackson Wood, covers the 10 key considerations that affect the cost of a denied party screening solution...
Industries
Solutions
How Does Consumer Location Impact Ecommerce and Home Delivery Expectations and Actions? Let's Talk Learn More As retailers learn more about delivery personas, they need to understand how the geographic location of consumers changes their ecommerce...
Solutions
Learn how JOELLE was able to increase productivity, tighten inventory control, and optimize the customer experience. With the help of Peoplevox & ShipRush, JOELLE continues to grow.
Industries
Solutions
Learn how Fairmount Tire is moving more tires in less time and with fewer trucks thanks to Descartes’ last mile delivery solution.
Industries
Solutions
ATLANTA, Georgia, June 20, 2023 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, and Chicago-based Brook Furniture Rental, a leading provider of rental furniture, décor and housewares for the office and home, are honored to be named as one of the winners of this year’s Top Supply Chain Projects presented by Supply & Demand Chain Executive(SDCE).The publication’s award spotlights innovative projects that automate, optimize, streamline and improve the supply chain.
Industries
Solutions
You want to build an integrated technology stack for your ecommerce business, and you need to know the best way to get started. With so many different software options on the market today, deciding which programs belong in your technology stack, let...
Solutions
Ecommerce business leaders that struggle with accurate, on-time order fulfillment benefit from ecommerce software. Designed to streamline every step of the process, from shopping cart to order fulfillment to timely delivery of each order, integrated...
Solutions
Choosing a technology stack for your ecommerce business starts with understanding which combination of integrated software is best suited to your business type. To avoid overkill and technology overwhelm, choose a tech stack journey to help you...
As an ecommerce business leader, you are responsible for solving a variety of problems to keep your business running smoothly. Technology solutions can help, but how do you know which type of technology solves each unique business problem? Here is a...
Solutions
Every good ecommerce business leader wants to prevent mistakes and delays in order fulfillment. However, many struggle to keep promises to their customers. When it comes to fast and accurate ecommerce fulfillment, technology can help, but with...
Solutions
ATLANTA, Georgia and LONDON, U.K. June 14, 2023 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq: DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, released findings from its 2023 Home Delivery Sustainability Report: Consumers Expect More! survey, which examined consumer sentiment of retailers’ sustainability practices around their delivery operations. The survey found that only 43% of consumers felt retailers were doing a good job of using sustainable delivery practices. Over 60%, however, indicated they were quite/very interested in environmentally friendly delivery methods. Additionally, 59% said they are willing to act if they’re not satisfied with retailers’ sustainable delivery efforts.
Industries
Solutions
U.S. imports from China have been the subject of media attention since the previous U.S. administration announced tariffs in 2017 and have heightened as tensions between the two countries increased and the pandemic progressed. Many companies have...
Solutions
ATLANTA, Georgia, June 12, 2023 – Descartes Systems Group, the global leader in uniting logistics-intensive businesses in commerce, released a study that evaluates how the market share of top imports from China into the U.S. has changed over the last...
In today's dynamic business landscape where supply chains are a competitive weapon, transportation management and real-time visibility are keys to success. As a supply chain professional, you understand the importance of partnering with a technology...
Industries
Solutions
EDI contributes to sustainability As sustainability becomes increasingly important in today's business landscape, organizations in the supply chain are actively seeking ways to reduce their carbon footprint and align with evolving regulatory...
Solutions