The Last Mile Solution for 3PLs
Seamlessly Optimize Your Operations
Descartes ShipTrack is a leading logistics management platform that provides simple, paperless proof of delivery. Transportation carriers use Descartes ShipTrack to accelerate business growth, retailers are better able to serve their customers and online shoppers can conveniently track and manage deliveries. ShipTrack’s mobile app for drivers simplifies load management and improves communications.
Transform 3PL Last Mile Delivery With Descartes ShipTrack
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Featured Integrations
Download the Last-Mile Delivery eBook to explore how advanced technology is enabling service providers and couriers to transform last mile operations and create an end-to-end delivery experience that provides a competitive advantage.
Third-Party Logistics Customer Success Story
Precision Home & Office Deliveries is the last mile delivery division of ASL Distribution Services, a third-party logistics provider. With multiple facilities and one hundred drivers, Precision was facing business growth challenges around three key areas:
- Growing Delivery Volumes
- Increasing Customer Inquiries
- Manual Processes Not Working
Descartes ShipTrack’s intuitive interface requires nearly zero learning-curve for drivers. Shortly after using the solution Preci5ion’s drivers average over 99.5% on-time delivery and consistently earn a 10 out of 10 when end-customers are asked about their delivery experience. ShipTrack helps save 2.5 hours each day in administrative effort, allowing them to get their trucks rolling sooner in order to have same day deliveries.
Preci5ions quickly adapted to the new cloud automation that was focused on transfer of manual processes to automated, while eliminating paper, and improving their order tracking, partner support, and customer service. Preci5ion saw a 31% reduction of administrative burdens making the firm more efficient. The solution adapted to the existing process, making integration seamless.
“ What we've found is, we had reached capacity. In order for us to compete in this marketplace - to be able to bring in new customers and serve them, we had to find the right tech solution.
We've taken on one of the top five retailers in the world. And in the past year, we've increased the volumes ten-fold that we were handling with them and we are hoping to do equal to that in the next twelve months.”
Eric Francoeur
General Manager
Preci5ion Home & Office Delivery
ShipTrack adds value to 3PL operations through a collection of innovative features that provide a competitive edge.
Create Cluster Routes
Flex and optimize routes and manage ETA’s with 360-degree visibility into your logistics operations.
Manage On-Road Exceptions
Reduce the number of failed deliveries and drivers waiting for information from Dispatch.
Improve Scan Compliance
ShipTrack can help improve scan compliance while improving operational efficiency .
Strengthen Proof of Delivery
Receive real-time POD with signature and photos the moment a job is completed.
Invoice Faster
Automate the client quoting process to save time and expedite decision-making.
Stronger Sequencing
Leverage automated processes for more effective dispatch, order processing, and driver management to reduce cost per delivery.
Improve Route Planning
Optimize routes to deliver a parcel in the fastest, most efficient way possible.
Enhance Customer Communication
Providing real-time access to shipment information to both your customers and CSRs.
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