Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
Chips Go Here
Sophisticated Freight Broker TMS & Real-time Visibility Transforms Operations Atlanta-based broker Freight Scouts implemented the Descartes Aljex™ transportation management system (TMS), fully integrated with freight visibility solution Descartes...
Real-time Freight Visibility Drives Customer Satisfaction A leading producer of Idaho® potatoes shipping product to grocery and food processing customers nationwide, Sun-Glo of Idaho deployed the Descartes MacroPoint™ real-time freight visibility...
Meggitt PLC is a global engineering group specializing in extreme environment components and smart sub-systems for aerospace, defense, and energy markets. With sixty businesses in sixteen different countries, and a large number of military and dual...
Improving Customer Satisfaction with Ecommerce Warehouse Software Fashion brand Mister Zimi relied on mobile inventory “apps” for stock management and third-party logistics (3PL) providers for their order fulfillment. The company soon realized that...
Solutions
Wimsatt Boosts Distribution Efficiency with Descartes Dynamic Routing Solution Let's Talk Download the Case Study Boosting Distribution Efficiency with Descartes’ Dynamic Routing Solution As a leading supplier of roofing and building supplies to...
Industries
Solutions
Descartes’ Optimized Route Planning Solution Provides Ideal Supply with Real-time Visibility into Order and Delivery Status Let's Talk Download the Case Study Driving Exemplary Customer Service with Descartes Ideal Supply, a major wholesale...
Solutions
A privately-owned, award-winning third-party logistics (3PL) provider, Sunset Transportation implemented the Descartes MacroPoint™ solution for real-time freight visibility and dynamic carrier sourcing to elevate customer service, increase...
How US Foods Plans Delivery Routes While Increasing Customer Service Quality Let's Talk Download the Case Study US Foods is one of the largest foodservice distributors in the United States. We distribute all the supplies that a restaurant, hotel or...
Industries
Solutions
WAXIE Sanitary Supply Enhances Delivery Operations with Dynamic Route Planning and Optimization Software Let's Talk Download the Case Study WAXIE differentiates itself from competitors by having orders delivered on time, at the right price, with...
Industries
Solutions
WAXIE differentiates itself from competitors by having orders delivered on time, at the right price, with exceptional customer service. By replacing manual processes, Descartes’ cloud-based dynamic route planning and mobile solution enabled WAXIE to...
Specializing in outfitting private planes and yachts, private residences and destination clubs, and hotels and restaurants, Dallas, TX-based Dahlgren Duck ships luxury products to elite clients around the globe. Dahlgren implemented the logistics...
Serving builders and contractors from eight locations across Michigan and Northern Ohio, Wimsatt Building Materials is a distributor of quality steep slope & low slope roofing, exterior cladding, windows, doors, and specialty building materials...
With strong, ever-present competition from rival ports along the eastern North American seaboard, global trade intelligence is crucial for the Port of Halifax to compete effectively as a regional cargo hub. To fuel continued growth in containerized...
Founded in 2001, Puerto Rico’s E.T.H. Cargo Services is a total solutions logistics service provider and Non-Vessel Operating Common Carrier (NVOCC) that offers transportation and warehousing solutions for logistics providers and forwarders across...
Global aviation logistics specialist Menzies Aviation provides air freight services at more than 200 airports across six continents. The ground handling expert has introduced Descartes Core Bluetooth Low Energy (BLE)™ readers to increase visibility...
Serving 159 airlines and carrying 2.9 million tonnes of cargo annually, dnata is an award-winning ground handling and cargo services specialist. The air service provider is introducing Descartes Core Bluetooth Low Energy (BLE)™ readers across its...
Best Dedicated Solutions is a third-party logistics company founded by experienced professionals with a vision for a better brokerage experience. Specializing in immediate pickup and direct delivery for consumer and industrial freight, BDS offers...
Get the First Installment in the Series: Customer-Facing Enablement Freight forwarders are facing extreme pressure. They are being pushed on all sides to digitize and deliver a premiere customer experience. With innovative competitors shaking-up the...
Get the Guide and “Prescription for Success” Based on Your Daily Ecommerce Shipment Volume No matter what they’re selling, successful online retailers have one thing in common: best practices. Strong businesses are sustaining growth from ecommerce...
Logistics service providers and Non-Vessel Operation Common Carriers (NVOCC), such as California-based Aqualine International and Puerto Rico’s ETH Cargo Services, are using Descartes’ cloud-based back office, global trade intelligence, and customs...
Featured Customer Success Stories
Lone Cypress Logistics
Lone Cypress focuses on delivering high standards of service and transparency for shipper customers, a goal supported by its tech stack that includes the Descartes Aljex™ broker-focused transportation management system (TMS) integrated with Descartes MacroPoint™ for real-time visibility and Descartes MyCarrierPortal™ for carrier vetting, onboarding and monitoring.
Sims Global Solutions
Seeking to improve operational efficiency, enhance security, and reduce fraud and risk across its carrier onboarding processes, Sims Global Solutions deployed Descartes MyCarrierPortal™.
Nationwide Equipment Transportation
Nationwide Equipment Transportation NET) turned to Descartes MyCarrierPortal to proactively manage risks and fortify the company’s defenses against cargo theft. NET also deployed Descartes MacroPoint™ for real-time visibility into freight movements, integrating the combined Descartes solutions into its TMS.
Flat World Global Solutions
To streamline processes and strengthen compliance, Flat World implemented Descartes MyCarrierPortal™ and Descartes MacroPoint™, gaining increased team productivity, robust compliance management and fraud prevention, and improved carrier relationships.
DC Logistics
By automating, accelerating, and simplifying fulfillment workflows, DC Logistics freed up resources to grow the business and diversify offerings across multiple revenue streams.
GEODIS
Read how GEODIS is using Descartes Global Price Management™ (Descartes GPM™) allocation functionality to reduce time and labor to book shipments, maintain carrier contract obligations, and improve customer satisfaction.
Royal Logistics
By implementing Descartes MyCarrierPortal, the company drastically reduced risk exposure, automated compliance checks, and delivered instant go/no-go approvals for carriers. The solution also helped Royal Logistics eliminate redundant back-and-forth emails, reduce overhead costs, and protect high-dollar shipments from unauthorized carriers.
Ascentek
By automating time-consuming manual processes to rate, optimize, and tender shipments across parcel, less-than-truckload (LTL), and truckload (TL) modes, Ascentek saved administrative time, streamlined labor at facilities, reduced shipping costs, and enhanced rate negotiation with better freight data insights.
PF Collins
Read How Customs Broker & Freight Forwarder PF Collins Is Automating Processes and Better Servicing Customers with Descartes
Featured Videos
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Arrive Logistics: Reliable Connectivity, Lower Costs & Real-time Collaboration with Descartes
BW Retail Solutions: Growing the Brand with Next Level Ecommerce Fulfillment
Precision Omnichannel Fulfillment Bolsters Growing Ecommerce Sales & Expanding Store Network
Tomlinson Taps into Telematics to Enhance Business Performance
Talking Logistics: How Can B2B Distributors Improve Fleet Performance?
Learn How Blue Sky Achieved A 100% Order Accuracy Using Mobile Handheld Scanners
Fairmount Tire Digitizes B2B Ecommerce Delivery Operations
Brook Reimagines Furniture Rental Through Digital Transformation
SEL Transforms Operations with Digital Freight Broker Technology from Descartes
Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS
Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™
Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes
GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™
Swix (Norway) Customer Success
Stark Group (Sweden) Customer Success
Iceland Post Customer Success
Wehkamp (The Netherlands) Customer Success
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.