Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
Content Types
Solutions
Industries
Chips Go Here
Learn how Ogi provides customers with automated communications, technician tracking and real-time feedback around installation appointments.
Industries
Solutions
HSS Hire used customer engagement technology to digitise the customer experience, increase efficiency, and better manage feedback.
Industries
Valora relies on Descartes' EDI for fast and error-free processing through the various Procure-to-Pay process stages in a wide variety of product groups through to automated invoice processing and connection to the central SAP system.
Industries
Solutions
Learn how Fairmount Tire is leveraging Descartes’ last mile delivery solution to get tires out faster and offer B2B customers a seamless experience.
Industries
Solutions
For B2B and B2C companies alike, delivery is becoming a competitive differentiator and a key driver of customer experience. Everything can go perfect on the front end of the sales process, but a poor delivery experience (e.g., late, missed, damaged)...
Automating Freight Forwarding Processes to Move Cargo More Efficiently. Speed Global Services (SGS) is a growing freight forwarder and customs broker committed to offering personal and customized shipping experience to its customer base. Over the...
Industries
Learn how JOELLE was able to increase productivity, tighten inventory control, and optimize the customer experience. With the help of Peoplevox & ShipRush, JOELLE continues to grow.
Industries
Solutions
Hubo suppliers can choose integrated EDI or Go-webEDI, depending on the size of the company and the number of messages. Hubo creates a win-win for both suppliers and the retailer itself.
Industries
Solutions
Olo Marzipan O. Lohner AG, a Swiss manufacturer of marzipan and nut products, reaffirms confidence in Descartes' solutions to generate added value using our EDI interfaces.
Industries
Solutions
Learn how Martins Atacadista, Brazil’s largest wholesale company, enhanced its delivery performance and saved money with Descartes’ Suite.
Industries
Solutions
Big Frog Supply Conquering Warehouse Challenges and Ensuring Fast Fulfillment “You Need It, We Hop to It!” The motto of Big Frog Supply became difficult to live up to as sales grew and SKUs numbered over 100,000. Multi-warehouse inventories demanded...
Industries
Solutions
With the help of Descartes Peoplevox, Unimart has increased its average warehouse order value and its order fulfilment volumes.
Industries
Solutions
Franky Fresh Food has been part of the FOOD department of the Willy Naessens Group since 2007. As part of its strategic pillar of digitization, more and more attention is being paid to onboarding suppliers via EDI for order forms, invoices and...
Industries
Solutions
Mountain Khakis Mountain Khakis, an omnichannel distributor of premium outdoor apparel, implemented Descartes OzLink™ Mobile and Descartes OzLink™ Shipping to streamline and accelerate its order fulfilment workflow. By eliminating time-consuming...
Nathan Sanders, CEO of Brook Furniture Rental, discusses the company’s investment in Descartes’ routing technologies to transform distribution operations and significantly improve service standards for its B2C and B2B customers.
Industries
Solutions
Whilst implementing a new warehouse management system, Lagerhäuser Aarau AG, a Swiss full-service provider of logistics and international transport services, decided to simultaneously outsource EDI to its partner Descartes. The result was an...
Industries
Solutions
Gebro Sales is the specialist for placing impulse items at large hardware stores, do-it-yourself stores and supermarkets in the Netherlands and Belgium. EDI offers their customers and merchandisers the opportunity to pass on complex orders with often...
Industries
Solutions
TDL Group is fully focused on the digital transformation of the company. EDI is an integral part of this because it provides reliable and real-time data. The analysis of that data allows TDL Group to optimize processes where necessary. As a logistics...
Industries
Solutions
Amedis-UE AG, with over 110 years of experience in the Swiss pharmaceutical wholesale industry, has implemented Descartes STEPcom's B2B messaging solution to digitally process the information flow of its strategically important business partners and...
Industries
Solutions
Learn why Velan Inc., one of the world’s leading manufacturers of industrial valves, chose Descartes Visual Compliance to help manage their denied party screening requirements
Industries
Solutions
Featured Customer Success Stories
Bridgeway
Bridgeway turned to Descartes MyCarrierPortal™ integrated with Descartes MacroPoint™ for shipment visibility to streamline processes across 15+ freight agent brands.
Lone Cypress Logistics
Lone Cypress focuses on delivering high standards of service and transparency for shipper customers, a goal supported by its tech stack that includes the Descartes Aljex™ broker-focused transportation management system (TMS) integrated with Descartes MacroPoint™ for real-time visibility and Descartes MyCarrierPortal™ for carrier vetting, onboarding and monitoring.
Sims Global Solutions
Seeking to improve operational efficiency, enhance security, and reduce fraud and risk across its carrier onboarding processes, Sims Global Solutions deployed Descartes MyCarrierPortal™.
Nationwide Equipment Transportation
Nationwide Equipment Transportation NET) turned to Descartes MyCarrierPortal to proactively manage risks and fortify the company’s defenses against cargo theft. NET also deployed Descartes MacroPoint™ for real-time visibility into freight movements, integrating the combined Descartes solutions into its TMS.
Flat World Global Solutions
To streamline processes and strengthen compliance, Flat World implemented Descartes MyCarrierPortal™ and Descartes MacroPoint™, gaining increased team productivity, robust compliance management and fraud prevention, and improved carrier relationships.
DC Logistics
By automating, accelerating, and simplifying fulfillment workflows, DC Logistics freed up resources to grow the business and diversify offerings across multiple revenue streams.
GEODIS
Read how GEODIS is using Descartes Global Price Management™ (Descartes GPM™) allocation functionality to reduce time and labor to book shipments, maintain carrier contract obligations, and improve customer satisfaction.
Royal Logistics
By implementing Descartes MyCarrierPortal, the company drastically reduced risk exposure, automated compliance checks, and delivered instant go/no-go approvals for carriers. The solution also helped Royal Logistics eliminate redundant back-and-forth emails, reduce overhead costs, and protect high-dollar shipments from unauthorized carriers.
Ascentek
By automating time-consuming manual processes to rate, optimize, and tender shipments across parcel, less-than-truckload (LTL), and truckload (TL) modes, Ascentek saved administrative time, streamlined labor at facilities, reduced shipping costs, and enhanced rate negotiation with better freight data insights.
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Learn How Blue Sky Achieved A 100% Order Accuracy Using Mobile Handheld Scanners
Fairmount Tire Digitizes B2B Ecommerce Delivery Operations
Brook Reimagines Furniture Rental Through Digital Transformation
SEL Transforms Operations with Digital Freight Broker Technology from Descartes
Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS
Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes
GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™
Swix (Norway) Customer Success
Stark Group (Sweden) Customer Success
Iceland Post Customer Success
Wehkamp (The Netherlands) Customer Success
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.