Last-Mile Delivery Insights for Couriers
Managing last-mile deliveries has never been more challenging, or crucial to companies across all industries.
And the phenomenal growth of ecommerce is placing even greater demands on last-mile operations. Descartes ShipTrack can help you manage and track last-mile deliveries using real-time data to improve customer satisfaction, increase operational efficiency and boost driver performance.
Leading last-mile service providers are overcoming delivery challenges using optimization and automation technologies to:
- Increase delivery efficiency by streamlining processes
- Reduce costs by improving route planning & execution
- Enhance customer service with proactive communications
Turning Your Last-Mile Delivery Operations into a Competitive Weapon
Explore how advanced technology is enabling service providers and couriers to transform last mile operations and create an end-to-end delivery experience that provides a competitive advantage.
How can Descartes ShipTrack help? Descartes ShipTrack’s innovative logistics management platform allows customers to better manage and track last-mile deliveries using real-time data. The scalable, cloud-based platform provides digital tools to improve planning and simplify processes, helping delivery service providers improve customer satisfaction, increase operational efficiency and boost driver performance.
ShipTrack’s unique design allows it to be deployed and used in a wide variety of applications and industries, including manufacturing, distribution, retail and healthcare. One single platform can be configured for a small business to deploy a simple delivery tracking application for a few drivers, or for a large enterprise logistics operation delivering millions of parcels per day.
The result? Better customer service and delivery productivity. The ability to take and reliably deliver contractor orders in less time, but more cost effectively. Real-time updates and data capture that improves customer satisfaction, reduces failed deliveries and eliminates delivery discrepancies and unpaid invoices.
Faster Deliveries
Better Sequencing
Enhanced Proof of Delivery
Quicker Invoicing
More Satisfied Customers
View the animation to see how Descartes’ innovative solutions can help you cost-effectively manage your last-mile delivery operations.
“Our relationship with ShipTrack fulfills our hardware, software and service needs and ensures we'll stay ahead of the digital needs of our customers and our industry for years to come.”
Ricardo Costa
Chief Information Officer
Purolator
“ Platform wise every client has different needs, and to find an all-in-one solution that can solve that can be tricky. That is why we have been so happy with ShipTrack, because all the checkmarks are they’re for what we are trying to bring to our customers from a technology standpoint. ”
Roy Levy
Owner
YYZ Logistics
“ We've taken on one of the top five retailers in the world. And in the past year, we've increased the volumes ten-fold that we were handling with them and we are hoping to do equal to that in the next twelve months.”
Eric Francoeur
General Manager
Preci5ion Home & Office Delivery
Want to learn how Descartes can help you make a difference with your last mile delivery strategy?
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