Insights for Fleets in Building Materials, Plumbing, HVAC and Electrical Suppliers
Descartes can help your company sell more, deliver for less and create a differentiated customer experience.
Learn how last mile delivery strategies, tactics and an integrated technology suite can help you dramatically improve the way you service customers and enable you to achieve new levels of delivery productivity.
Here are some of the ways we have used our extensive last mile delivery expertise and our advanced routing and scheduling technology to help companies like yours:
- Offer delivery choices to improve the customer experience, while maximizing profit
- Using delivery information to improve delivery success and customer satisfaction
- Reduce transportation costs by minimizing mileage, fuel consumption and vehicle idle time
- Simplify the process of servicing multiple customers and projects with their own deadlines and scheduling complexities
Let’s get started on your distribution performance transformation.
Best Practices for Last Mile Delivery eBook
Strategies, tactics and technologies of leading service, retail and distribution companies to create an experience that makes a difference to your customers
Building materials, plumbing, HVAC and electrical suppliers are recognizing that supply chains that are bogged down with traditional manual processes simply can’t keep pace anymore with the dynamic nature of the construction industry. Outdated delivery scheduling and proof-of-delivery practices are error-prone, highly inefficient and an impediment to profitably achieving high standards of customer service, especially during peak season.
The solution? An integrated last mile delivery solution that transforms how delivery appointments are scheduled, executed and tracked. The result? Better customer service and delivery productivity. The ability to take and reliably deliver contractor orders in less time, but more cost effectively. Real-time updates and data capture that improves customer satisfaction, reduces failed deliveries and eliminates delivery discrepancies and unpaid invoices.
Dynamic Delivery Appointment Scheduling
Route Planning & Optimization
Real-time Dispatch
& Tracking
Mobile
Apps
“Partnering with Descartes is a critical part of how we are optimizing our last mile delivery routes to drive efficiency and reduce transportation costs,” said Hemant Porwal, Vice President Global Supply Chain and Operations at WESCO International.
“By working with Descartes, we have a solution that gives our highly mobile contractor customers accurate and extensive real-time visibility into the details and timing of their construction site deliveries. This mobile delivery management solution enables us to be more responsive and more efficient, and helps our customers be more productive.”
Senthil Arumugam
Vice President of Logistics and Inventory Management
US LBM Holdings, LLC
“With the Descartes solution, we now have real-time visibility into deliveries as they are made—and proof of delivery when customers receive their orders. We are in a much stronger position to drive realistic and reliable delivery schedules, increase the number of deliveries we can make each day, and ensure delivery time windows are tightly coordinated with customer requirements.”
Nicholas Chesna
Fleet Assistant Manager
Richards Building Supply
“By optimizing planning, scheduling and routing, we’ve lowered our distribution costs: we’re getting more capacity out of our fleet and have reduced the number of returned loads by ensuring the right product is loaded onto the right truck. And we’re able to better manage a huge array of products in vehicles with different dimensions and capabilities.”
Mark Parsons
Managing Director
BC Sands
Want to learn how Descartes can help you make a difference with your last mile delivery strategy?
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