Two Man Delivery
Home delivery success starts during the buying process
and ends once the goods are delivered
Descartes has the industry expertise to meet the needs of retail and 2-man delivery operations. Descartes can increase your delivery capacity, improve asset utilisation, and help you communicate effectively with your customers in real time to improve the customer experience.
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Here are some of the ways we've used our last mile expertise and advanced solution to help retail companies like John Lewis.
- Increased capacity and productivity
- Reduced operating costs and lowered their carbon footprint
- Enhanced customer service and communications
- Improved on time deliveries and reduced failed deliveries
Home Deliveries
Let’s get started on your distribution performance transformation.
Strategic Route Planning
Dynamic Delivery Appointment Scheduling
Continuous Planning
& Optimization
Real-time Dispatch
& Tracking
Distribution Analytics
Customer success & resources
Dynamic Appointment Scheduling
Create a highly differentiated delivery experience for your customers with a dynamic appointment booking solution. Allow your customers to select their own delivery slots while improving your delivery density and capacity.
The Descartes' cloud based solution enables real-time delivery scheduling, collections or service appointments can be booked by your customers selecting from slots based on your current delivery schedules.
Continuously analysing your delivery orders only available delivery slots are offered and once selected the routes are optimised accordingly.
The Descartes' cloud based solution enables real-time delivery scheduling, collections or service appointments can be booked by your customers selecting from slots based on your current delivery schedules.
Continuously analysing your delivery orders only available delivery slots are offered and once selected the routes are optimised accordingly.
Home Delivery Best Practices - eBook
Download the eBook to learn how Descartes has helped large and small retailers significantly improve top and bottom line performance through the adoption of technology-enabled home delivery best practices that span the entire customer buying journey
Blog - Route planning and telematics in a world marked by the shortage of drivers.
The integration of telematics and communications via mobile data allows the fleet manager and end customers to see precisely where a vehicle is located and where delivery is in real time against the plan and schedule established by the routing and planning software.
Telematics also offers the ability to influence driver behaviour and encourage better driving. Monitor harsh braking, fast cornering or receive alerts for accidents.
Customer success - John Lewis Group
For John Lewis, the Supply Chain is at the heart of retail success.
As a richly experienced retailer across physical and online channels, John Lewis has grasped the importance of being able to instantly offer customers exactly what they want at a price they're willing to pay.
As a richly experienced retailer across physical and online channels, John Lewis has grasped the importance of being able to instantly offer customers exactly what they want at a price they're willing to pay.
Customer success - Wayfair
Online shopping company Wayfair optimised its route planning process and customer service with Descartes' home delivery solution.