Hours of Service Compliance (HOS Compliance)
The current generation of mobile resource management solutions enable real-time data exchange with the driver. This enables monitoring of performance and compliance, and communication of route and schedule changes. More onerous regulations and the desire to improve safety and regulatory compliance are driving increased adoption of telemetry.
Collecting data of all types on the trip, and events in transit, is an extremely valuable by-product. Mobile devices and on-board computers enable automatic data capture of multiple data attributes and metrics in a paperless environment. These systems automate reporting of:
- Hours of Service
- Fuel Tax Accounting, safety, and compliance
- CSA 2010 compliance (USA domestic regulations)
- Driver behavior
- Equipment Status
This implies several best practices:
- Best-in-Class Fleets employ full-function, field-deployed mobile and telematics systems to manage route execution, including: accepting trip plans, managing dispatch, navigating, monitoring compliance-to-plan, and communicating interactively between the vehicle and back-office systems - dynamic route changes, event status, and confirmations (proof of delivery / POD).
- Best-in-Class Fleets employ full-function, mobile and telematics systems to collect all forms of trip and driver information for safety and regulatory compliance (Hours of Service, Fuel Tax Accounting, CSA 2010 compliance).
- Best-in-Class Fleets employ full-function, vehicle-mounted electronic on-board recorders (EOBR) to collect critical vehicle information for fuel consumption, engine performance and idle control, vehicle maintenance, trailer temperature control, and chain-of-custody reporting (FDA compliance).
- Best-in-Class Fleets employ full-function, in-vehicle telematics systems to collect driver performance and behavioral information, then employ company-wide historical driver performance information to benchmark individual drivers against clearly-defined metrics and best-in-company performance, report performance-to-plan, and establish periodic reviews and continuous improvement programs for their drivers.
There are manifest benefits to implementing this latest generation of mobile and on-board computer systems with telematics:
- First, they increase driver and back office productivity by automatically communicating results to back office systems. This eliminates manual data capture (paper logs), back office data re-entry, and processing time. As a byproduct, this eliminates transcription errors and the potential for falsification of data. Regulatory compliance is increased by capturing actual trip data. For example, Fuel Tax mileage is computed from the actual route traveled, which eliminates issues like an out-of-route fuel ticket. Trip event data, such as proof-of-delivery and confirmation signatures, can be captured automatically.
- Mobile resource management systems that include GPS Navigation and cellular voice communications provide command and control of drivers and vehicles with real-time communication. This provides visibility to vehicle position at all times, and the ability to make dynamic route changes, if necessary.
- Finally, telematics capabilities can provide data to assess and improve driver behavior. When actual trip data is summarized and analyzed, it can be used to identify under-performing drivers and encourage them to comply with company policies and local ordinances -- eliminating speeding, erratic stops-and-starts, off-route driving, unplanned stops, and reducing idling time.