Ecommerce Operations Technology for Smarter Execution


Scaling multichannel ecommerce isn’t simply adding software or headcount. Profitability depends on flexible, efficient operations, connected systems, and data-driven decisions. 

Descartes provides technology for smarter demand forecasting, inventory management, warehouse management, and shipping. We help you run ecommerce operations more efficiently today while building the intelligence to navigate your future.

The best businesses rely on Descartes to solve complex operational challenges

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Fashion/ Loungewear

Warehouse Management

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Cosmetics 

Multichannel Ecommerce Growth

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Food & Beverage

Multi-Carrier Parcel Shipping

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3PL 

Scaling Fulfillment Operations

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Fashion

Warehouse Management

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Food & Beverage

Warehouse + Shipping for NetSuite

By uniting disconnected systems into an integrated operations platform, ecommerce sellers can confidently scale and grow profitably without adding headcount.

Increase operational efficiency


Automate ecommerce logistics and supply chain processes to scale your business and shorten throughput time while reducing costs. 

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A graphic representation of an interconnected world map with ecommerce businesses unlocking growth opportunities in new markets

Unlock new growth opportunities


Expand your reach by selling on new channels and markets while expertly managing orders, tracking inventory, and ensuring on-time delivery.  

Enhance overall profitability


Make data-driven purchasing decisions, virtually eliminate warehouse and shipping errors, and stop wasting time and resources. 

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Find purpose-built ecommerce
solutions for your stage of growth

Overcome fulfillment, logistics, and supply chain challenges to increase efficiency and reduce costs

Small business ecommerce shipper icon of a person holding a parcel

Small business shipper

Efficient shipping label creation, discounted shipping, business automation

Single-channel D2C direct-to-consumer or B2C business-to-consumer ecommerce seller icon of a person with a parcel and shopping cart

Single channel D2C/B2C

Efficient warehouse operations, accurate fulfillment, scaling up for peaks 

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Multichannel seller 

Manage complex omnichannel logistics, catalog, listings, inventory, and purchasing 

Icon of a warehouse and delivery truck representing Amazon FBA fulfillment by Amazon or WFS Walmart Fulfillment Services

Amazon FBA or WFS seller

Ship products to Amazon and Walmart warehouses to fulfill orders with FBA, MCF, and WFS

Icon with a shopping cart, parcel, and warehouse representing 3PL third-party logistics provider

3PL provider

Manage and enable fulfillment for B2C/D2C brands as a third-party logistics provider

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Wholesale distributor

Fulfill B2B orders and distribute goods or enable dropship on behalf of business partners


Leverage modern, rapid-deployment
tools for ecommerce logistics

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AI-driven inventory planning

Automate intelligent demand forecasting and purchasing decisions.

Inventory management

Eliminate overselling your inventory with real-time multichannel sync.

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Warehouse management

Know every item's location and increase picking speed.

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Order management

Centralize multichannel orders, automate, and simplify fulfillment.

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Listing & catalog management

Manage all ecommerce product listings and feeds in one place.

Purchase orders

Automate replenishment and purchase order workflows.

Multi-carrier shipping software icon

Multi-carrier shipping

Automate workflows, print labels, and reduce shipping costs.

Warehouse management & shipping for NetSuite

Purpose-built WMS and shipping solutions for NetSuite.

Achieve proven results

Schedule an appointment with our experts to explore the potential impact on your business:

80%

Increase in Pick Productivity

6x

Revenue Growth

200%

Cuts in Safety Stock

99%

Fulfillment Accuracy

20%

Lower Shipping Costs

Our customers love practical,
easy-to-use logistics software

Easy-to-implement WMS

“I love the practicality of Descartes’ WMS solution and the ease with which you can implement it into direct use with a team of frontline associates. The only thing that provided more ease than the solution was the customer support and service of the team we worked with through the process.” 

Landon P. on G2

Great product, excellent customer service

“They offer a complete inventory solution with integrations to all the software I need. Their customer service is world-class. They are quick to help, and all the service people are very knowledgeable.” 

Ken S. on G2

We partner with world-class companies to improve your ecommerce operations

amazon software partner

Ecommerce seller success stories 

Scuba Choice diving fins displayed on a retail wall rack with brand logo overlay
Scuba Choice Improved Inventory Accuracy

Scuba Choice Improved Inventory Accuracy and Minimized Errors with Descartes Sellercloud.
Skateboarder performing a trick at a skate park with palm trees in the background and the Stoked Ride Shop logo displayed on screen.
Stoked Ride Shop Strengthens Margins

Stoked Ride Shop gained SKU-level margin visibility, improved bundle cost accuracy, and achieved 15% year-over-year growth with Descartes Sellercloud.
Warehouse worker loading supplies. The JEM logo is overlayed in the bottom left
Jem Global Scales 35+ Marketplaces

Jem Global streamlined multichannel ecommerce operations, improved inventory accuracy, and automated order fulfillment with Descartes Sellercloud. 

How to get started

Ready to improve execution and reduce costs?

Request a demo to evaluate your current workflows, identify inefficiencies, and build a path toward
more efficient, data-driven operations. 

Featured ecommerce content

Warehouse Performance Benchmark Report 2025
Warehouse Performance Benchmark Report 2025
Is warehouse performance holding you back? See how your operation compares to industry top performers and identify what to fix in 2026. 
Whitepaper cover for Descartes 2025 home delivery study How Smarter Home Delivery Wins Younger Consumers as Online Buying Slows
Ecommerce Home Delivery Study & Consumer Preferences 2025
Descartes and SAPIO Research conducted a study surveying 8,000 consumers in Europe and North America to understand ecommerce buying behavior and home delivery preference.
Multichannel Ecommerce: A Guide to Selling More Online
Multichannel ecommerce is a popular way to expand your market by adding more sales channels while minimizing risk, operational costs, and complexity. Learn how in this guide.

Ecommerce operations platform FAQs

What is ecommerce operations software?

Ecommerce operations software connects inventory, orders, warehouse management, purchasing, forecasting, and shipping into a unified system. It helps automate workflows, reduce manual effort, and improve accuracy across fulfillment and logistics. 

How does AI fit into ecommerce operations?

AI depends on high-quality operational data. By capturing clean, structured data in real time, ecommerce operations software enables better forecasting, smarter decision-making, and continuous optimization through AI models. 

Can ecommerce operations software reduce costs?

Yes. By automating workflows, improving accuracy, and optimizing shipping decisions, businesses can reduce labor costs, minimize errors, and control operational spend more effectively.

How does Descartes differ from other ecommerce technology providers?

Descartes combines ecommerce operations software with the Descartes Global Logistics Network™, which captures real-time data from thousands of connected businesses. This enables network-driven insights and efficiencies that legacy systems cannot provide.

Is this solution suitable for growing ecommerce businesses?

Yes. The Descartes platform is designed to support businesses at different stages, from small operations to complex multichannel environments, enabling growth without proportional increases in headcount. 

Can international sellers use Descartes ecommerce solutions?

Yes. Many Descartes ecommerce solutions support international shipping workflows, global carriers, and cross-border compliance. This helps international sellers automate shipping processes, manage duties and documentation, and deliver orders to customers worldwide more efficiently.

How much does Descartes ecommerce software cost?

Descartes solutions range from $10 to $2,000+ monthly for shipping software, $500 to $1,350+ monthly for inventory and order management systems, and $1,350 to $2,050+ monthly for warehouse management systems. Pricing varies depending on the solution, order volume, number of users, integrations, and required features. Contacting Descartes directly is the best way to get an accurate quote.

Does Descartes offer monthly subscription pricing?

Many Descartes ecommerce solutions are offered through subscription-based pricing models. Plans typically scale based on factors such as order volume, features, integrations, and number of users, allowing businesses to choose a package that fits their operational needs and growth stage. 

Are onboarding fees included in the subscription price?

Onboarding fees are typically a one-time cost separate from subscription pricing. Costs can vary depending on integrations, configuration needs, and onboarding support required to get your ecommerce operations and shipping workflows fully set up.

Looking to meet with a solution expert?