Mobile workforce software solutions are a cost-effective way to streamline supply chain and logistics processes. By automating operational workflows with proof of delivery (POD), operations can improve service quality, increase productivity and ensure customer service level compliance
With mobile POD, drivers have the tools, information and defined workflow needed to do their jobs, all on a smartphone or tablet. Workflow tasks range from scanning an order for verification and taking a photo of the delivered product, to capturing a customer’s signature and producing a final invoice at delivery.
Mobile POD creates value by reducing errors and increasing efficiency. As a result, transportation and operations teams can improve performance, boost productivity, lower costs, and enhance the customer experience.
Nicholas Chesna, Fleet Assistant Manager at Richards Building Supply
"With the Descartes solution, we now have real-time visibility into deliveries as they are made — and proof of delivery when customers receive their orders. We are in a much stronger position to drive realistic and reliable delivery schedules, increase the number of deliveries we can make each day, and ensure delivery time windows are tightly coordinated with customer requirements."
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