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Clientes de diversos setores do mundo compartilham como estão aprimorando a experiência do cliente e executando melhor suas operações de logística e cadeia de suprimentos com a ajuda das soluções da Descartes.
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Les processus de commande ont été rationalisés grâce à la nouvelle version EDI et les coûts ont été réduits depuis son introduction, en partie parce que moins de travail manuel est nécessaire.
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"In collaboration with Descartes, we developed our EDI system several years ago, and it is important that we continue to update it so that it remains future-proof. For us, EDI is part of our digital transformation.” - Fred Hooft, Manager...
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Dankzij drie eeuwen vakmanschap en een gezonde ondernemersgeest is Swinkels Family Brewers, een onafhankelijke familie van brouwers en mouters, gekomen waar het nu staat. De implementatie van een vernieuwde EDI-oplossing vindt Swinkels Family Brewers...
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Learn how the local authority increased first-time access, reduced follow up phone calls, and streamlined the feedback process around repair appointments.
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The solution gives Autoglass the power to trigger SMS messages to customers, updating them on the ETA of their technician.
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Watford rolled out real-time operative tracking, allowing a faster and more flexible repairs process for both residents and repairs professionals.
Solutions
Learn how Fairhive Homes provides “On My Way” messaging, real-time tracking and feedback to improve customer experience.
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Learn how Halo improved the collection and delivery process by increasing transparency.
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Learn how Welsh Water keeps customers informed when their operative is on the way - with the added benefit of reducing customer calls to the support centre.
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Learn how Paradigm residents benefit from real-time reminders and tracking, resulting in fewer missed appointments.
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Learn how Ogi provides customers with automated communications, technician tracking and real-time feedback around installation appointments.
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HSS Hire used customer engagement technology to digitise the customer experience, increase efficiency, and better manage feedback.
Erfolgsgeschichte - Valora Valora, die Schweizer Gruppe mit einem umfassenden Foodvenience-Angebot, setzt seit über 20 Jahren auf den elektronischen Austausch von Geschäftsdokumenten (EDI - Electronic Data Interchange). Ein funktionierender EDI...
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Valora fait confiance aux services de Descartes STEPcom depuis plus de 20 ans et s'appuie depuis plus de 10 ans sur la solution d'externalisation « EDI Service Center ». De plus, Descartes STEPcom assiste Valora dans le traitement EDI avec les...
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Valora relies on Descartes' EDI for fast and error-free processing through the various Procure-to-Pay process stages in a wide variety of product groups through to automated invoice processing and connection to the central SAP system.
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Valora, de Zwitserse groep met een uitgebreid foodvenience-assortiment, vertrouwt al meer dan 20 jaar op de elektronische uitwisseling van zakelijke documenten (EDI - Electronic Data Interchange). Een goed functionerende EDI-gegevensuitwisseling is...
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Learn how Fairmount Tire is leveraging Descartes’ last mile delivery solution to get tires out faster and offer B2B customers a seamless experience.
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For B2B and B2C companies alike, delivery is becoming a competitive differentiator and a key driver of customer experience. Everything can go perfect on the front end of the sales process, but a poor delivery experience (e.g., late, missed, damaged)...
Automating Freight Forwarding Processes to Move Cargo More Efficiently. Speed Global Services (SGS) is a growing freight forwarder and customs broker committed to offering personal and customized shipping experience to its customer base. Over the...
Learn how JOELLE was able to increase productivity, tighten inventory control, and optimize the customer experience. With the help of Peoplevox & ShipRush, JOELLE continues to grow.
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Vídeos
Talking Logistics: Making a Difference: Supply Chains for a Better Tomorrow
Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™
Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes
Tyres On The Drive Offers Customers Dynamic Appointment Self-Scheduling with Descartes
Swix (Norway) Customer Success
Stark Group (Sweden) Customer Success
Iceland Post Customer Success
Wehkamp (The Netherlands) Customer Success
Ideal Supply Delivers Superior Customer Service with Help from Descartes
Clientes da Descartes na Mídia
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