American Airlines (AA) Cargo, a division of American Airlines, provides daily scheduled cargo lift to major cities throughout the world. When faced with the challenge to streamline the end-to-end shipping process for its customers and lower transactional costs, American Airlines Cargo chose Descartes to work with their team to develop the backbone for a private-label, online cargo reservation system, addressing both immediate and future needs.
Solution
AA Cargo began using the Descartes Global Logistics Network™ (Descartes GLN™) to connect with trading partners and reliably exchange information. AA Cargo was a pilot user of the Descartes GF –X Exchange; used by the world’s largest airfreight forwarders to access carrier information, make electronic bookings and track shipments online. The Descartes Global Freight Exchange™ (Descartes GF-X™) Private Label is now one of the largest electronic information and reservation systems in the airfreight industry.
"Descartes had the resources and domain expertise to deliver a customized online cargo booking system to address our customers' needs. What appealed to us most about Descartes was that they had a proven prototype for larger forwarders, and a demonstrated ability to seamlessly connect multiple parties."
Sarah Wagner, Managing Director of eBusiness Strategy for AA Cargo