Customer Stories:
Fleet Performance Management

MEDICAL

"Descartes solution allows us to realize greater efficiencies managing over 400 vehicles on a daily basis to support people who are relying on our critical medical supplies.”

BUILDING SUPPLY

"We could not find another last mile delivery solution that provides scheduling, delivery route planning and execution, proof-of-delivery, automated pre- and post-delivery notification services, and imaging functionality."

BUILDING SUPPLY

"By optimizing delivery routes for upwards of 80 vehicles, we’ve been able to increase efficiency in vehicle routing, asset tracking, fleet maintenance, Department of Transportation (DOT) compliance, and more"

Home Delivery

“With Descartes in place, our team of planners has automated and streamlined previous manual planning processes.”

Motor

Discover how Halfords Mobile Expert uses Descartes dynamic scheduling and route planning to improve efficiency and customer service.

Home Delivery

Discover how John Lewis used Descartes delivery scheduling and route optimization to cut fulfilment costs by £1.8m and increase capacity by 35%.

 FOOD

"We've used Descartes Fleet Safety for four years now and, in three of those four years, we've had our best motor vehicle accident (MVA) rates ever"

LOGISTICS

“Reporting alone has saved us several hours each day” 

LOGISTICS

“With Fleet Safety, I just go into a driver’s profile and  access coaching, write-ups, accidents, incidents, telematics, and more.” 

LOGISTICS

"I hope other fleets use Descartes Fleet Safety to its full advantage to save them time, money, and lower their stress."

LOGISTICS

“We take a lot of pride in staying ahead of the curve. Descartes has done wonders for us.” 

INDUSTRIAL SHIPPING

Modern uses Descartes Fleet Safety™ to streamline inspections, speed regulatory reporting, reward safe drivers, and deliver timely, relevant training.

Home Delivery

"By building optimal daily service schedules and route plans, the Descartes solution enables us to elevate our customer service standards and reduce costs and miles driven"

Big Box

"Thanks to Descartes we have now unlocked the capability within our team and have increased delivery capacity"

Building Supply

"Working with Descartes, we’ve saved 13% on annual fuel costs, which equates to approximately 354,000 fewer miles driven."

BEVERAGE

"With Descartes’, we have a highly responsive services and support organization and the technology innovations we need to support unique distribution requirements in multiple locations."

FOOD

"One of the real big benefits of choosing Descartes is that we have a partner that is interested in making sure we're maximizing the benefits."

COLD CHAIN

"The Descartes solution helped us maximize fleet utilization, curb labor and transportation costs, and increase delivery efficiency across peak summer highs and lower winter volumes."

BUILDING SUPPLY

"The number one metric of success we use when implementing a new solution is asking six months later: would you want to go back to the old way? And I don’t think there’s anybody who would want to go back."

FOOD

"With the Descartes routing software, we’ve saved approximately 10-15% in transportation costs. We’re also delivering to 25% more stops without having to add more drivers or more trucks."

BEVERAGE

"Descartes’ route planning solution offers many advantages, including saving time and money. The distribution plan is much more accurate, reducing the number of vehicles needed to complete the deliveries."

BUILDING SUPPLY

With a fleet of over 4,000 vehicles and a focus on job site deliveries, SRS shares how their partnership with Descartes has streamlined operations and improved their customer experience.  

FOOD

“Descartes has enabled us to better manage our resources and, most importantly, our people’s time”

WHOLESALE

"The level of thought that goes into how to integrate the technology really makes Descartes stand out."

LOGISTICS

"One thing that no other routing software we looked at could meet was our business rules. Descartes WinRoute™ handled that from the start." 

FOOD

"We can now tell our clients that the driver is two deliveries away and we can give an accurate ETA"

BUILDING SUPPLY

"Descartes helps us manage our distribution centers and territories more efficiently, with access to real-time information on how to organize and run our facilities optimally."

LOGISTICS

 "Since the introduction of technician tracking, “Where’s my technician?” query calls for wastewater appointments have decreased by 50 percent."

LOGISTICS

“Descartes has been simple. To anyone considering using the solution, I’d say absolutely go for it!”

LOGISTICS

“This level of flexibility and innovation has been critical to our success and ability to compete."

GAS

Better forecasting, tighter control and more efficient routing have allowed the company to reduce driver hours and the number of trucks required.  

BEVERAGE

“We now have much greater control of our delivery operations and we are better able to deliver the level of service our customers demand.”

BEVERAGE

“The level of collaboration and effort from the Descartes team to deliver the solution in the way we asked has been amazing.” 

FOOD

"It’s been eye-opening and an amazing chance to look at our business closely and make changes where we need to–taking the question mark out of ‘is a stop [or route] profitable?"

MEDICAL

"“One thing that does stand out to me is the people that work within Descartes, and how they're able to really provide a solution to whatever challenges and industry that you happen to be in.”

BEVERAGE

"“We now have data that tells us whether we’re making good decisions or if we need to pivot. The tools from Descartes are solid, but the real value comes from the partnership. If I call, I know I’ll get the support I need."

FOOD

"With Descartes Customer Engagement, sales reps now see exactly where orders are, cutting back on ETA calls and emails"

BEVERAGE

"In today’s market, you must run as efficiently as possible, and this is the tool that allows you to create that environment."

FOOD

"Capabilities such as mobile proof-of-delivery and digital photos have allowed us to be more efficient, minimize order discrepancies and satisfy customers at the point of delivery."

LOGISTICS

"Descartes completely changed the delivery game for us—and for our customers."

LOGISTICS

"Descartes makes it very easy to identify inefficiencies in our routes. Using the solution, we can build better routes more easily."

LOGISTICS

"We have more than 100 drivers and nine different operations and the Descartes solution has kept us on the same playing field, using the same game plan."

B2B

"The last-mile delivery solution has saved us approximately 25 hours per week in delivery planning."