Management Team

Descartes' management team is comprised of experienced logistics operators that specialize in operations, technology, marketing and sales. The team has deep domain expertise in logistics and distribution and can use first hand experiences to address the challenges our customers face. The team is committed to building and managing a world-class organization focused on serving and delivering results for our shareholders and customers.

Edward Ryan

As Chief Executive Officer, Mr. Ryan is responsible for guiding Descartes' executive management team and providing strategic direction for the company.

As part of the Descartes team since 2000, his keen understanding of logistics has played a key role in the expansion of Descartes’ Global Logistics Network. As Chief Commercial Officer, he led Descartes’ customer facing operations and helped the Company to connect over 200,000 trading partners worldwide, increasing transaction volumes by more than 70% over the past few years.

Prior to joining Descartes, Mr. Ryan directed the global Marketing and Field operations areas for E-Transport and, as Vice President of Sales and Marketing, successfully grew the business from its early start-up days to the successful ocean network acquired by Descartes in March 2000.

J. Scott Pagan

As President and Chief Operating Officer, Scott oversees Descartes’ operations. This includes Descartes’ research and development activities, Global Logistics Network service delivery, implementation and activation services, corporate development initiatives, corporate communication strategies, and legal and administrative functions.

Scott previously served as the company’s Chief Corporate Officer and Corporate Secretary. Prior to joining Descartes in May 2000, Scott worked in a private law practice in Southern Ontario, where he specialized in corporate and intellectual property law. He was a finalist in the Lexpert 2006 Top Lawyers and General Counsel under 40 and in the 2011 Canadian General Counsel Awards Business Achievement category.

Allan Brett

As Chief Financial Officer (CFO), Allan Brett is responsible for Descartes' worldwide financial and administrative functions.

Allan is an experienced public company executive, who served as CFO of Aastra Technologies Limited from June 1996 through to its January 2014 sale to Mitel 
Networks Corporation. In his 18 years at Aastra the company grew to over $600 million in revenues and 2,000 employees, with more than 60 consecutive quarters of profitability.

Raimond Diederik

As Executive Vice President, Information Services, Raimond Diederik is responsible for Research and Development, Customer Support, IT Operations and Data Managementsolutions for Descartes.

Raimond has over 20 years of experience managing logistic information systems, and has played a key role at Descartes since joining the organization in 1993. Prior to Descartes, Raimond worked as an Infrastructure Consultant with the Research & Development group of P&O Nedlloyd’s Information Technology Division.

Andrew Roszko

As EVP Global Sales, Mr. Roszko is responsible for all commercial operations. This includes go to market strategy, field sales, solution consulting, customer success, as well as M&A due diligence and integration.

Prior to joining Descartes, Andrew was the founder of both Incisive Solutions, a software consulting firm, and Cube Route, a SaaS-based route optimization and mobile tracking provider. Mr. Roszko holds a degree in Electrical Engineering and a Master of Science degree in Software Engineering from the University of Waterloo.

Chris Jones

As Executive Vice President, Marketing and Services, Chris Jones is primarily responsible for Descartes marketing activities and professional services for Descartes' solutions.

With over 20 years of experience in the supply chain market, Chris has held a variety of senior management positions including: Senior Vice President at The Aberdeen Group's Value Chain Research division, Executive Vice President of Marketing and Corporate Development for SynQuest and Vice President and Research Director for Enterprise Resource Planning Solutions at The Gartner Group.

Michael Verhoeve

As General Counsel, Michael Verhoeve is the principal officer in charge of all Descartes legal matters. This includes oversight of Descartes’ Legal Team within the areas of contracts with customers and suppliers, protection of our intellectual property, management of corporate disputes and advice on our merger & acquisition activities. Also, as Corporate Secretary, Mike works closely with our Board of Directors on matters including corporate governance and public company compliance.

Mike was Descartes’ Associate General Counsel from 1998 through to 2003, helping the company conclude relationships with companies that still remain some of our biggest customers today. From 2003 to 2014, Mike was General Counsel and Corporate Secretary at two other large Canadian-based international public technology companies: ATS Automation Tooling Systems and Sandvine.   Mike returned to Descartes in his current role in 2014.

Ed Gardner

As Executive Vice President, Corporate Development, Ed Gardner is responsible for the development and execution of Descartes’ M&A strategy.  

Ed joined Descartes in 2003 where he first held a number of senior roles within our corporate finance organization.  His previous experience includes both practical logistics experience where he worked in a senior leadership position at a third party logistics provider, as well as deal execution and integration experience as part of Ernst & Young’s Transaction Advisory Services practice in London, England.

Bob Parker

As Executive Vice President, Customer Support & Client Services, Bob leads our global customer support and client services organization. His teams comprise skilled specialists and customer care representatives throughout North America, Europe and Asia.

Bob brings over 20 years of senior management and logistics consulting experience to Descartes and can be reached at [email protected].

Ken Wood

As Executive Vice President, Product Management, Ken Wood provides leadership in defining our product strategy, developing roadmaps, and working with all aspects of product delivery.

Ken joined Descartes in 2001 in connection with our acquisition of Centricity, a cloud-based Transportation Management Systems provider.  His previous experience includes leadership roles in development, consulting and product management with leading supply chain software providers such as CAPS Logistics, i2 Technologies, and Centricity.

Board of Directors


The members of the Board of Directors (the “Board”) have the duty to supervise the management of the business and affairs of The Descartes Systems Group Inc. (the “Company”). The Board, directly and through its committees, the Chair of the Board and the Lead Director, as applicable, shall provide direction to senior management, generally through the Chief Executive Officer, to pursue the best interests of the Company. In fulfilling its mandate, the Board of Directors, among other matters, is responsible for:

• Reviewing, at the beginning of each fiscal year, the business plan and financial goals of the Company as well as longer term strategic plans prepared and elaborated by Management and, throughout the year, monitoring the achievement of the objectives set;
• Ensuring that it is properly informed, on a timely basis, of all important issues and developments involving the Company and its business environment;
• Ensuring the implementation of appropriate systems or plans to manage the important issues and developments involving the Company;
• Overseeing the Company’s strategic direction; and
• Appointing senior Management and monitoring key executive performance and business results.

Read the full Mandate of the Board of Directors here.

If you wish to contact our Board of Directors directly, you can do so via email at [email protected]

Mr. Demirian is a Chartered Professional Accountant, Certified General Accountant and a Chartered Accountant. Since 2003, Mr. Demirian has served as president of Parklea Capital, Inc. (“Parklea”), a boutique financial and strategy advisory firm providing services to small- and mid-market public and private companies, and President of Demicap Inc., a private investment firm. Prior to Mr. Demirian’s position at Parklea, he held the position of Executive Vice President of Group Telecom, Inc. from 2000 to 2003. From 1983 to 2000, Mr. Demirian was with PriceWaterhouseCoopers LLP (“PwC”) where he was a partner and head of the Information and Communications Practice. Mr. Demirian serves on the boards of Enghouse Systems Ltd. (TSX:ESL), Redline Communications Inc. (TSX:RDL), and Imax Corporation (NYSE:IMAX). Mr. Demirian is a former director and chair of the audit committees of a number of public companies, including Menu Foods Income Fund (2005-2010) and Keystone North America Inc. (2007-2010). Mr. Demirian is also a member of the Advisory Council for the Ted Rogers School of Management at Ryerson University (Toronto, Canada).

Mr. Demirian joined the Board of Directors of Descartes in 2011. 

Mr. Demirian is Chair of the Board of Directors, a Member of the Audit Committee and a Member of the Corporate Governance Committee.

Mr. Demirian can be contacted directly on matters related to the governance of the Company at [email protected]

Since August 2001, Mr. Beatson has been head of Ascent Advisors, LLC, a San Francisco Bay-Area consulting firm focusing on strategic planning and mergers and acquisitions. From December 2006 to October 2012, Mr. Beatson was Chief Executive Officer of GlobalWare Solutions, a full-service provider of e-commerce services along with digital and physical supply chain management solutions with operations in North America, Europe and Asia. From June 2003 to April 2005, Mr. Beatson was President and Chief Executive Officer of North America for Panalpina, Inc., a world-leading global transportation and logistics supplier based in Basel, Switzerland. Previously, Mr. Beatson served as Chairman, President and Chief Executive Officer of Circle International Group, Inc., a global transportation and logistics company, and as President and Chief Executive Officer of US-based air and ocean freight forwarder Emery Worldwide. Mr. Beatson serves as an industry representative member of the Executive Advisory Committee to the National Industrial Transportation League, on the board of directors, chair of the audit committee and member of the compensation committee of PFSweb, Inc. (NASDAQ: PFSW) and on several other corporate and industry boards.

Mr. Beatson joined the Board of Directors of Descartes in 2006.

Mr. Beatson is Chair of the Nominating Committee and a Member of the Compensation Committee.

From 2010 to 2015, Ms. Close served as President of the Production Services division for Tervita Corporation. Tervita Production Services delivers services to the oil and gas industry through an 800 person employee base and a fleet of specialized heavy equipment. From 2002 to 2010, Ms. Close was the Executive Vice President of DO2 Technologies, a software company providing electronic invoicing to the oil and gas industry.    During Ms. Close’s tenure, DO2 grew from a start-up to the leading provider of e-invoicing to oil and gas companies and their suppliers.  Prior to DO2, Ms. Close served in a number of Regional Vice President roles in Halliburton Corporation’s software division, Landmark Graphics.  She held executive roles in several of Landmark’s largest regions, including VP of Strategic Accounts, Regional VP of North America and Regional VP of Europe and the Former Soviet Union.  During Ms. Close’s 12 years at Halliburton, she worked in Canada, the US and Europe.  Ms. Close also currently serves as one of three Government of Canada appointees to the Asia Pacific Economic Cooperation (APEC) Business Advisory Council.  She also serves as second vice chair on the board of directors of the Petroleum Services Association of Canada.  Ms. Close holds a Bachelor of Arts from the University of Calgary.

Ms. Close joined the Board of Directors of Descartes in 2015.

Ms. Close is Chair of the Compensation Committee and a Member of the Audit Committee.

Since January 2014, Mr. Maple has been the President of First Student, Inc., a subsidiary of United Kingdom publicly-traded First Group plc. First Group plc is the leading transport operator in the United Kingdom and North America, providing solutions encompassing student bus transportation and public rail. Mr. Maple’s portfolio at First Student includes 57,000 employees focused on providing more than 6 million passenger journeys daily across the U.S. and Canada. Prior to serving as President of First Group, from 2006 to January 2014, Mr. Maple was President of Aramark Education where he had responsibility for more than 15,000 employees serving more than 4,500 U.S. schools with food preparation, facilities management and related services. Prior to his role as President of Aramark Education, from 2003 to 2006, Mr. Maple held senior executive management positions at Aramark. Prior to serving in an executive role at Aramark, from 1994 to 2003, Mr. Maple served as an Area Vice President at Coors Brewing and in several other management roles. Prior to 1994, Mr. Maple held roles at Kraft-General Foods, PepsiCola and The Quaker Oats Company. Mr. Maple has a Bachelor of Science, Business Administration, Accounting from the University of Tennessee. Mr. Maple has served on numerous charitable and community-based boards and has been an active participant in organizations supporting primary and secondary schools and communities across North America.

Mr. Maple joined the Board of Directors in 2017.

Mr. Maple is a Member of the Compensation Committee and Nominating Committee

Jane O’Hagan is a corporate director with over 20 years experience in the transportation and logistics sectors. From 2010 until 2014, Ms. O’Hagan was the Executive Vice President and Chief Marketing Officer of Canadian Pacific Railway Limited (“CP Rail”). Ms. O’Hagan also held various roles at CP including Senior Vice President, Strategy and Yield, Vice President, Strategy and External Affairs and Assistant Vice President, Strategy and Research. Ms. O’Hagan also serves as a director of USD Partners GP LCC, the general partner of USD Partners LP (NYSE:USDP), an acquirer, developer and operator of energy-related rail terminals and other complementary mid-stream assets since October 2014. Ms. O’Hagan serves as the Chair of the USD Partners GP LLC board’s conflicts committee and as a member of the audit committee. In 2018, Ms. O’Hagan joined the board of Pinnacle Renewable Holdings, a supplier of industrial wood pellets (TSX:PL) based in Richmond, BC and serves as a member of the audit and risk committees. Ms. O’Hagan has a Bachelor of Arts (Hons.) and a Bachelor of Administrative and Commercial Studies from the University of Western Ontario (London, Ontario, Canada) and has completed graduate studies in Program and Policy Studies from the University of Western Ontario. In December, 2012, Ms. O’Hagan was named one of Canada’s Top 100 Most Powerful Women by the Women’s Executive Network. Ms. O’Hagan is also a holder of the ICD.D designation from the Institute of Corporate Directors, which she achieved in June 2016 and earned the CERT Certificate in Cyber Risk Oversight issued by Carnegie Mellon University and the National Association of Corporate Directors in February 2018. 

Ms. O’Hagan joined the Board of Directors of Descartes in 2014.

Ms. O’Hagan is Chair of the Corporate Governance Committee and a Member of the Compensation Committee and the Nominating Committee.

Mr. Ryan is Descartes’ Chief Executive Officer, having been appointed to that position in November 2013. Since 2000, Mr. Ryan has occupied various senior management positions within Descartes, with particular focus on the Corporation’s network and recurring business. Prior to his appointment as Chief Executive Officer, Mr. Ryan served as the Corporation’s Chief Commercial Officer (June 2011 - November 2013), Executive Vice President, Global Field Operations (July 2007 - June 2011), General Manager, Global Logistics Network (June 2004 – July 2007) and Vice President, Sales (February 2000 – June 2004). Mr. Ryan first joined Descartes in February 2000 in connection with the Corporation’s acquisition of E-Transport Incorporated. Mr. Ryan has a Bachelor of Arts from Franklin and Marshall College in Lancaster, Pennsylvania, U.S.A. 

Mr. Walker has 37 years overall financial and executive management experience including 21 years of experience as a Chief Financial Officer with both public and private companies. Most recently, he served as Chief Financial Officer, and Senior Vice President of Bowne & Company, a New York Stock Exchange-listed provider of services to help companies produce and manage their shareholder, investor and marketing & business communications, from 2006 until its acquisition by R.R. Donnelley & Sons in 2010. Prior to Bowne & Company, from 1988 to 2006, Mr. Walker was an executive with Loews Cineplex Entertainment Corporation, a motion picture theatre exhibition chain, including sixteen years as Chief Financial Officer. Prior thereto, Mr. Walker served for six years as Controller and Principal Accounting Officer of Corporate Property Investors, then one of the largest real estate investment trusts in the United States. Mr. Walker also served for six years as Treasurer and Assistant Corporate Controller of Princess Hotels International a company involved in the ownership and operation of luxury resort hotels, real estate and timesharing developments. Mr. Walker started his career in the New York office of then-Price Waterhouse. Mr. Walker is a member of the American Institute of Certified Public Accountants and the New York State Society of CPAs.

Mr. Walker joined the Board of Directors of Descartes in 2011.

Mr. Walker is Chair of the Audit Committee and is a member of the Nominating Committee.