Broker & Forwarder Enterprise Systems
Digitize Back Office Operations and Improve Shipment Visibility and Customs Regulatory Compliance
Customer Success
A Customs Brokerage optimizes forwarder back office operations with Descartes
COVID-19 Action Guide for Air Forwarders
Mitigate the impact of disruptions on air freight
The John S. James Company Success Story
See how freight forwarder, The John S. James Company, provides added value for customers with Descartes
Digitally Transform Operations
Transform inhouse and agent operations by streamlining and optimizing shipment management, customs compliance, accounting, and customer relationship management.
Customs Compliance
Meet customs declaration and security filing requirements to speed goods across borders
Accounting and Billing
Manage bottom line performance and cashflow across complex forwarding operations
Warehousing and PO Management
Gain better visibility and control of customer inventory and purchase orders
Customer Portal
Web-based, multimodal, white-labelled customer freight status visibility portal
Denied Party Screening
Reduce the risk of transacting with denied, sanctioned, or restricted parties worldwide
Data Analytics
Powerful business intelligence solution that transforms and visualizes shipment, operational and financial data
Win More Business & Cultivate Long Lasting Relationships
Logistics Service Providers know that providing customers with cost effective and value-added services is the key to competing in a crowded market. Descartes helps LSPs digitize processes to better coordinate shipments, clear customs and create “stickier” client relationships.
Benefits
20-60%
Productivity Improvement
360°
Control of Operations
15%
Labor Savings
"Descartes not only offers an effective solution for integrated brokerage, accounting, and shipment lifecycle management, but also offers the deployment expertise, individualized hands-on training, and localized support required to help us maximize our return on investment.”
— Thomas Kenney, Vice President, CHB, Aetna Forwarding
“Descartes provides us with the technology platform to display innovation, leadership, ensure cargo security, and lead the industry in standards for screening and moving high-value shipments around the world.”
— Tom Belmont, Chief Operating Officer, MNX Global Logistics
Ready to see Descartes Broker & Forwarder Enterprise Systems in action?
A Customs Brokerage Success Story – Becoming a Cargo Concierge with Help from Descartes
Learn how Descartes helped A Customs Brokerage expand into a 50,000+ square foot warehouse and realize over 25% in increased efficiency and cost reductions.
Additional Resources
On-demand Web Seminar
See the results of our freight forwarder and customs broker annual benchmark survey.
Infographic
Learn the top ten ways that freight forwarders can digitize and differentiate their services.
eBook
Discover the benefits of the Electronic Air Waybill (eAWB) for freight forwarders.