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AJOT on property services company James Frew driving up completion rates for customer service appointments by using Descartes’ customer engagement solution.
Delivery Management Software: Your Guide to Efficient Delivery Operations Let's Talk Learn More Delivery Management Software (DMS) has become an essential tool for companies looking to streamline their delivery processes, improve productivity, and...
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Supply Chain Brain shares insights from Descartes’ Chris Jones on the types of automation and technology tools supply chain and logistics decision-makers are focusing on to ease the burden of workforce shortages, according to a recent Descartes study.
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LONDON, U.K. and ATLANTA, Georgia, July 23, 2024 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, announced that British integrated property services company James Frew is using Descartes’ customer engagement solution to improve social and private property access rates for its service technicians to complete customer appointments. Within the first year of deployment, James Frew completed over 4.1% more scheduled social housing service appointments and over 3% more private service appointments, equating to over 4.6% in cost savings by mitigating the need for repeat appointments.
The Financial Post on how UK merchant Scott Parnell used Descartes’ electronic proof of delivery (ePOD) software to significantly reduce its use of paper and achieve productivity gains equal to two full-time employees while distributing supplies and materials nationwide.
Logistics Business shares results from Descartes’ 8th Annual Global Transportation Management Benchmark Survey: real-time transportation visibility remains top priority for tech investment for 7th consecutive year.
Supply Chain Xchange shares how merchant Scott Parnell improved customer experience, operational efficiency and delivery sustainability by using Descartes’ electronic proof of delivery (ePOD) software to distribute supplies and materials to construction, rail and infrastructure sectors on a national scale.
From Warehouse to Worksite: Protecting Building Materials from Theft Let's Talk Learn More Summary: Theft and fraud are significant issues in the construction materials delivery industry. Manual processes result in inefficiencies and losses. Digital...
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