Descartes in the News


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Supply Chain Xchange speaks to Descartes’ Glenn Palanacki about the findings of the 2025 Forwarder/Broker Benchmark Study. As pricing pressures and global instability rise, freight forwarders and customs brokers are looking to emerging technology, such as AI, for help with compliance and back-office operations.
Parcel and Post Technology International shares insights from Descartes’ Cyndi Brandt about how last mile providers that unify fleet operations data, apply AI holistically, and use predictive modeling will ensure delivery efficiency, accuracy, and end-to-end transparency in 2026.
Amidst the shortage of skilled labor in the vehicle logistics industry, Supply & Demand Chain Executive explains how AI and decision intelligence are bridging the skills gap, extending human capacity through systems that preserve and build knowledge, accelerate training, and increase resilience.
American Journal of Transportation unpacks the findings from Descartes’ 2025 Forwarder/Broker Benchmark Study, revealing a cautious yet optimistic logistics industry. Forwarders and brokers face concerns about global instability and tariff uncertainty, yet remain hopeful about the possibilities AI technology offers, including automation, efficiency, analysis, and intelligence.
Commercial Carrier Journal shares [2:20] how Estes Logistics has used the Descartes GLN and Descartes’ routing and mobile technology for more than 15 years to optimize transportation operations, growing its dedicated logistics business from under $200 million in annual revenue to more than $500 million—while maintaining an on-time delivery rate exceeding 98%.
Talking Logistics shares insights from Descartes’ Glenn Palanacki about the results of the 2025 Global Forwarder/Broker Benchmark Survey. Tariff uncertainty and rising consumer costs due to tariff policies are propelling forwarders and brokers to embrace trade services and technology to help mitigate tariff impacts for their customers.