Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
Content Types
Solutions
Industries
Chips Go Here

Learn how H.T. Hackney Co cut transportation costs by 10%-15% and replaced manual processes with Descartes’ strategic route planning solution.
Industries
Solutions

American Tire Distributors: Enhancing Fleet Operations with Descartes Route Planning Let's Talk Learn More Learn how American Tire Distributors (ATD), the largest tire distributor in the U.S., optimized its fleet operations and improved customer...
Industries
Solutions

Silver Eagle Distributors: Driving Beverage Distribution Efficiency with Descartes Solutions Let's Talk Learn More Discover how Silver Eagle Distributors, an Anheuser-Busch distributor handling 36 million cases annually, optimized routing and...
Industries
Solutions

Discover how SRS Distribution, a leader in building materials and landscape supply company, transformed its fleet operations with proactive safety measures and optimized route planning (Geotab Telematics and Descartes Route Planner™ On-demand). With...
Industries
Solutions

Halperns' Steak and Seafood: Transforming Logistics and Customer Engagement with Descartes Let's Talk Learn More Explore how Halperns' Steak and Seafood, a subsidiary of Gordon Food Service, optimized operations and customer engagement with Descartes...
Industries
Solutions

Learn how Gateway Services Inc., a leader in pet aftercare, is leveraging Descartes advanced routing solution (Descartes WinRoute™) to streamline their operations and enhance customer service across over 100 locations in the U.S. and Canada.
Industries
Solutions

“Wallenius Wilhelmsen is at the forefront of regulatory compliance as we provide a foundation to move shipments for our customers around the world. One key part of this is to ensure that our customers comply with a growing body of regulations,” said...

Marine Services International, Inc. (MSI) is an international freight forwarder and Non-Vessel Operating Common Carrier (NVOCC) based out of the Cleveland, Ohio freight hub. The company has been using Descartes to manage warehouse operations, analyze...

Automating Workflow & Achieving World-class Customer Service with Descartes. Northpoint Logistics, an international freight forwarder headquartered in Kansas City, is using Descartes Forwarder Back-office Solution to automate processes, meet evolving...

Using Descartes to Keep Pace with Customs Regulations Such as ICS2 Harry Bakker, eCommerce and EDI Analyst from Ocean Network Express (ONE) explains how Descartes Global Security Filing™ (Descartes GSF™) solution is helping the company meet...

Cabot Creamery simplified complex D2C fulfillment for perishable and non-perishable goods with a multi-carrier parcel shipping solution. Read success story >
Industries
Solutions

Freight Tec tripled growth using the Descartes Aljex™ freight broker TMS, boosting efficiency, security, & customer satisfaction. Discover their story now!
Industries
Solutions

Complying with Advanced Security Filing Regulations with Descartes Vicente Herrera, Manager, Cargo Compliance from American Airlines, explains how Descartes Global Security Filing™ (Descartes GSF™) solution is helping the airline keep pace with...
Solutions

Reducing Labor By 17% and Decreasing Invoice Discrepancies By 14% Using Descartes Steve Zambo, CEO and Co-Founder from the AGL Group, explains how Descartes Global Price Management™ (Descartes GPM™) is helping the international freight forwarder...

Growing the Brand with Advanced Ecommerce Order Fulfillment BW Retail Solutions, an ecommerce retailer specializing in the power sports and lawn and garden industries, accelerated and streamlined its fulfillment workflow with the combined Descartes...
Solutions

Aroma Retail Aroma Retail, a leading environmental scenting company, streamlined and scaled ecommerce shipping workflows using the cloud-based Descartes XPS™ multi-carrier parcel shipping solution. With seamless order importing, hassle-free...
Solutions

How Can Airlines Use Advanced RFID Technology to Track Equipment & Parts? Ken Lorow, Manager, TechOps Technology & Innovations, Engineering from Delta Airlines, explains how Descartes RFID technology is helping the air carrier manage equipment and...
Industries

Near North Customs Brokers, Inc. is an expanding North American customs broker, international freight forwarder, and trade consultant headquartered in Ontario, Canada. The company is committed to providing world-class service using innovative...

Achieving Enhanced Freight Visibility with Descartes IFF, Inc. is a privately-owned US-based customs broker, international freight forwarder, and Non-vessel Operating-Common Carrier (NVOCC). The company was looking to achieve a higher level of...

Sony reduced operational expenses by automating product classification processes. It also boosted efficiency by data consistency, accuracy, and workflow continuity.
Industries
Solutions
Featured Customer Success Stories

Ocean Network Express (ONE)
Read how Descartes Global Security Filing™ (Descartes GSF™) solution is helping Ocean Network Express meet regulatory requirements with our innovative compliance solutions.

Cabot Creamery
Cabot Creamery cut operational costs and simplified the parcel shipping process for perishable and non-perishable goods. See how this dairy cooperative leveraged Descartes XPS shipping software.

Freight Tec
Utah-based Freight Tec, relies on the cloud-based, user-friendly Descartes Aljex™ transportation management system (TMS) to manage its large community of broker agents. The company also uses Descartes MacroPoint™, integrated seamlessly with Descartes Aljex, for real-time freight tracking, as well as the Descartes MyCarrierPortal service to combat fraud.

American Airlines
American Airlines is complying with expanding advanced security filing requirements using Descartes

The AGL Group
The AGL Group Is Reducing Labor By 17% and Decreasing Invoice Discrepancies By 14% Using Descartes

BW Retail Solutions
BW Retail Solutions increased labor efficiency 45%-60% and quadrupled order throughput using Descartes’ ecommerce WMS and parcel shipping solution to fulfill 1M+ orders annually.

Near North Customs Brokers
Read how Near North Customs Brokers is providing world-class service using innovative technology such as Descartes Canadian Customs Brokerage solution

Aroma Retail
Aroma Retail, a leading environmental scenting company, streamlined and scaled ecommerce shipping workflows using the cloud-based Descartes XPS™ multi-carrier parcel shipping solution.

Blue Sky Distribution
Blue Sky integrated Descartes’ cloud-based WMS software for mobile barcode-based picking and packing, ecommerce shipping solution, and delivery management with electronic proof of delivery.
Featured Videos

BW Retail Solutions: Growing the Brand with Next Level Ecommerce Fulfillment

Precision Omnichannel Fulfillment Bolsters Growing Ecommerce Sales & Expanding Store Network

Tomlinson Taps into Telematics to Enhance Business Performance

Talking Logistics: How Can B2B Distributors Improve Fleet Performance?

Learn How Blue Sky Achieved A 100% Order Accuracy Using Mobile Handheld Scanners

Fairmount Tire Digitizes B2B Ecommerce Delivery Operations

Brook Reimagines Furniture Rental Through Digital Transformation

SEL Transforms Operations with Digital Freight Broker Technology from Descartes

Talking Logistics: Making a Difference: Supply Chains for a Better Tomorrow

Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS

Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™

Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes

GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™

Halfords Mobile Expert Offers Customers Dynamic Appointment Self-Scheduling with Descartes

Swix (Norway) Customer Success

Stark Group (Sweden) Customer Success

Iceland Post Customer Success

Wehkamp (The Netherlands) Customer Success
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.