Same-Day Appointment Scheduling
Watford rolled out real-time operative tracking, allowing a faster and more flexible repairs process for both residents and repairs professionals.
Industries
Solutions
Canadian Business Journal on how Stop Start is using Descartes’ last mile solution to decrease daily route planning time by over 75% for its fleet specializing in transporting bulky and high-value goods that need to be handled with extra care.
Fleet Point features key findings from Descartes’ report on the connection between supply chain and logistics technology innovation and retail success, and the role that management support plays in both.
Learn how self-service appointment management contributes to increased first-time access, reduced call center traffic and improved customer satisfaction.
Industries
Solutions
Learn how Fairhive Homes provides “On My Way” messaging, real-time tracking and feedback to improve customer experience.
Industries
Solutions
Learn how Halo improved the collection and delivery process by increasing transparency.
Industries
Solutions
Learn how Welsh Water keeps customers informed when their operative is on the way - with the added benefit of reducing customer calls to the support centre.
Industries
Solutions
Learn how Paradigm residents benefit from real-time reminders and tracking, resulting in fewer missed appointments.
Industries
Solutions
Learn how Ogi provides customers with automated communications, technician tracking and real-time feedback around installation appointments.
Industries
Solutions