Digital Rate Management

Resource Center
Learn more about freight forwarders and digitization in our comprehensive resource center
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On-demand Web Seminar
Discover how on-demand customer booking and rating can benefit operations
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Learn four ways that freight forwarders can digitize and differentiate their services

Manage Rates & Present Them to Customers

Provide Customer Self-service Rating, Increase Revenue & Refocus Resources on Higher Value Services

Offer a Frictionless Customer Experience
Automatically provide customers with on-demand booking and rating and free labor to focus on value-added services
Deploy Rapidly with Our Implementation Expertise
Launch in less than 1 week with no large-scale investment ​and benefit from our rich domain expertise

Expand & Scale without Added Labor or Resources
Acquire clients digitally and scale into new digital service offerings without adding sales staff​
digital rate management user interface

Achieve a Rapid Time-to-Benefit with Digital Customer Rating & Booking

Today’s customers want competitive rates and to book and rate on-demand. Innovative forwarders are delivering the digital self-service booking and rating experience that customers expect and are deploying it quickly through Descartes best-in-class rate management technology.

Descartes Digital Rate Management™ solution is a rapid-to-deploy technology suite that is already connected with the world’s leading carriers. Descartes helps forwarders achieve a rapid time-to-benefit with a seamless transition or integration with from existing platforms. From shipment booking to customer quoting, Descartes Digital Rate Management is transforming operations.

— Wilson Huang, Head of Product & Marketing, AMC Transportation

“Descartes has been exceptional in providing our clients with easy access to book and quote shipments—all without the manual effort of emailing or calling us.”


Download Our Buyer's Guide

Are your customers online? Do they want to receive quotes quickly? Has it become inefficient to manage rates manually? Are you looking to ensure that services are priced correctly to maximize margins? Do you want to enable customers to easily book, rate, ship, and track on-demand?

These are the pointed questions that Logistics Service Providers (LSPs) are asking, and why we created an innovative technology called Descartes Digital Rate Management™, a leading-edge solution that allows LSPs to provide an online quoting, booking, and tracking experience while ensuring the highest profit margin per file.

— Christian van Eeden, VP, Transformation Architecture, Hellman Worldwide Logistics

“Being able to leverage the expertise of Descartes is a huge bonus for us. The pricing component is central to our customers’ journey.”


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Additional Resources

On-demand Web Seminar
Learn how How Forwarders Are Unlocking Value through Digital Customer Engagement & Automation
Solution Drilldown
Learn more about the Descartes Digital Customer Experience solution
Thought Leadership
Why Customer-Facing Enablement is a Key Component of Modern Freight Forwarding Systems

Solution Drilldown
Learn more about the Descartes Price and Rate Management solution

Looking to meet with a solution expert?