Routing, Mobile, Telematics

Retail Delivery Software


Last-mile delivery software for retailers with dedicated private fleets. Profitably improve on-time delivery with route optimization, scheduling and customer engagement.

Convenient, Cost-Effective Deliveries


  • Offer achievable time slots while keeping routes profitable.

  • Let customers choose low-cost options or premium and green delivery slots.

  • Provide two- to three-hour time windows and same-day delivery options.

Plan More Stops, Faster


Automatically optimize for distance, time and cost while keeping time-slot commitments.

  • Increase fleet productivity and route density.

  • Add same-day orders without breaking existing routes.

  • Extend order cutoff times and start picking and staging sooner.

  • Plan for business changes like resizing the fleet, opening a depot or growing sales.

Improve Experience with Every Delivery


  • Build realistic plans based on execution data and Artificial Intelligence (AI).

  • Keep customers in the loop with notifications, tracking and proof of delivery.

  • Resolve issues fast and increase customer retention with actionable feedback.

Reduce planning time by

75

%

Increase On-Time, In-Full (OTIF) by

15

%

Reduce planned miles by

8

%

End-to-End Optimization for Retail

Plan and Optimize


Navigate tight delivery windows and high customer expectations. Adjust for volume spikes, delivery constraints, and evolving service requirements on the fly. Know when to make strategic changes, like opening or closing a depot.

Strategic Planning

Make long-term decisions on routes and fleets.

Daily Planning

Optimize routes to reduce miles, time, and cost.

Execute and Engage


Gain real-time visibility from the moment a truck leaves the depot to when the order is complete. Track routes, monitor driver performance, and keep dispatch and drivers connected. Reduce inbound calls and improve the customer experience with real-time delivery updates.

Route Execution

Centralized view to track and improve.

Mobile Apps

Proof of Delivery, tracking and driver workflows.

Customer Engagement

Real-time ETAs, tracking and feedback.

Fleet Analytics and AI

Use data to improve planning and execution.

Train and Protect


Establish a strong safety culture and maximize driver and vehicle performance. Keep Compliant compliant with integrated driver safety training, telematics, vehicle inspection, and regulatory reporting, including electronic logging device (ELD), hours of service, (HOS), International Fuel Tax Agreement (IFTA), driver vehicle inspection report (DVIR) and EU Working Time Directive.

Fleet Driver Safety

One platform for training, telematics, and compliance.

Trusted by Leading Retailers

Wren Kitchens logo

“Working with Descartes, we’ve saved 13% on annual fuel costs, which equates to approximately 354,000 fewer miles driven." 

Transport and Logistics Director

“The advanced optimization capabilities and architecture of the Descartes solutions were critical, bringing new delivery service options to our customers in an economically feasible way.

Systems Manager

Built for Last-Mile Success 


Trusted by retailers and distributors worldwide, Descartes helps you deliver on time and in full with one end-to-end platform for route planning, dispatch, and customer engagement.

  • Over 40 years' experience in logistics.

  • 400+ fleet-focused employees.

  • Industry partnerships and integrations.

Our Technology Partners & Integrations


We work with the most advanced technology partners. Our network of Enterprise Resource Planning (ERP), telematics and geospatial data partners seamlessly integrate into our solutions.

Ready to improve delivery performance?

Connect with our team to get started and see how Descartes can help you streamline routes, reduce costs, and consistently deliver on time and in full.

Featured Resources


Blogs and articles
Get tips and best practices for retail delivery
Customer stories
How leading retailers are improving home delivery
Webinars and videos
Watch expert-led videos on last-mile delivery